Asynchronous Message Mediator Routing for Deadline Assurance
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Solution Overview
Problem
Asynchronous communication methods lack mechanisms to ensure recipients read, act upon, or respond to messages within deadlines, leading to unreliable communication, particularly in urgent situations, as they do not provide mechanisms to guarantee action or response from the recipient.
Innovation Solution
A communication system and method that mediates the routing and re-routing of asynchronous messages, using a mediator to ensure action or response by re-routing messages to alternative recipients based on roles and deadlines, and sending reminders to ensure timely attention is given to messages.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If traditional asynchronous communication methods are used, then communication flexibility is improved, but message reliability and deadline assurance deteriorate
Solution Approach 1:
The patent introduces a mediator component that sits between senders and recipients in asynchronous communication. This mediator tracks message status, enforces deadlines, and coordinates re-routing to alternative recipients, thereby ensuring reliability while preserving the flexibility of asynchronous communication modes.
Solution Approach 2:
The system implements feedback mechanisms where senders receive confirmation when recipients open messages and when actions are completed. The mediator also provides feedback about message status and deadline compliance, enabling senders to track communication effectiveness and ensure timely actions.
2Device complexity
If no re-routing mechanism is implemented, then system complexity is reduced, but communication reliability in urgent situations deteriorates
Solution Approach 1:
The system performs preliminary actions by pre-establishing alternative recipient lists and re-routing rules before messages need to be re-sent. When a message is not opened or acted upon within the deadline, the mediator already has the prepared alternative routing information ready to be activated immediately.
Solution Approach 2:
The patent implements beforehand cushioning by setting up backup recipients and re-routing mechanisms in advance. This cushioning ensures that when a message fails to be read or acted upon, the system already has contingency plans in place to maintain communication reliability without adding complexity during the critical moment.
3Loss of information
If read receipts and acknowledgments are requested, then message tracking is improved, but communication efficiency and responsiveness deteriorate
Solution Approach 1:
The mediator continuously monitors message status and deadline compliance without requiring explicit checks from senders. The system maintains continuous tracking of whether messages are opened and actions are completed, eliminating the need for periodic status requests and maintaining communication flow efficiency.
Solution Approach 2:
The system performs self-service tracking where the mediator automatically monitors message delivery, opening status, and action completion without requiring manual intervention from senders or recipients. This autonomous tracking eliminates the need for explicit read receipt requests while maintaining comprehensive message information.
Data Source
AI summary
A system and method for mediating the routing of asynchronous messages includes routing the asynchronous message to a first recipient, determining whether the first recipient opened the asynchronous message, and re-routing the asynchronous message to a second recipient who is qualified to receive and respond to the message if the first recipient fails to open the message. In an aspect, the second recipient is selected based upon the role that the second recipient performs within the system. In another aspect, the message is re-routed to the second recipient if the first recipient fails to open the message within a deadline imposed by the message sender. In another aspect, the message is re-routed to the second recipient if the first recipient fails to open the message within a deadline automatically imposed by the system when the message is of a certain type.