Message Notification Control Based on User State

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Solution Overview

Problem

Users may receive unnecessary messages due to the lack of control over notification timing based on their state, leading to reduced convenience in communication services.

Innovation Solution

An information processing apparatus and method that acquires messages and user information, determining whether to notify the user of these messages, and controlling the notification process to ensure timely and relevant message delivery.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If notification timing is controlled according to user state, then convenience of communication service is improved, but users may be notified of unnecessary messages

Engineering Contradiction:

Improveconvenience of communication serviceVSAvoidunnecessary notifications

Core Design Contradiction:

Ease of operationVSLoss of information

Solution Approach 1:

The system performs preliminary actions by acquiring user information in advance (interests, habits, lifestyle patterns) and using this pre-acquired data to determine notification appropriateness before actual message delivery. This allows the system to proactively filter messages based on predicted user needs rather than reacting after notification occurs.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms by continuously monitoring user state changes and adjusting notification decisions accordingly. User information is updated based on observed behaviors, and the determining unit uses this feedback to refine future notification decisions, creating a adaptive system that learns from user interactions.

Inventive Principle:

Principle #23Feedback

2Loss of information

If all messages are notified to users, then information completeness is maintained, but user convenience is reduced due to unnecessary notifications

Engineering Contradiction:

Improvemessage delivery completenessVSAvoiduser convenience

Core Design Contradiction:

Loss of informationVSEase of operation

Solution Approach 1:

The system applies local quality by customizing notification behavior for different types of messages and different user states. Not all messages are treated uniformly; the determining unit selectively notifies users based on message content, user interests, and current state, providing quality differentiation in notification delivery.

Inventive Principle:

Principle #3Local quality

Solution Approach 2:

The system changes notification parameters dynamically based on user state and message characteristics. The determining unit adjusts notification decisions by modifying parameters such as notification timing, notification method, and message selection criteria, allowing flexible adaptation to different situations while maintaining information relevance.

Inventive Principle:

Principle #35Parameter changes

Data Source

PatentUS11308956B2Information processing device, program, and information processing method

Publication Date: 2022.04.19 SONY GROUP CORP

AI summary

To provide an information processing apparatus capable of notifying a user of a message at an appropriate timing.An information processing apparatus includes: a first acquiring unit that acquires first messages transmitted from other users to a user in a service configured to transmit and receive messages between the user and the other users; a second acquiring unit that acquires user information regarding the user; a determining unit that determines whether or not to notify the user of the first messages on the basis of the first messages and the user information; and a notification control unit that controls notification processing of notifying the user of the first messages determined to be notified to the user by the determining unit.