Message Relay Server for Cross-Language Voice and Text Adaptation
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Solution Overview
Problem
Current communication services are inaccessible to a growing population that lacks basic English reading and writing skills, including non-English speaking individuals, the elderly, and those with disabilities, as they are primarily based on written English and do not effectively accommodate voice or language translation.
Innovation Solution
A message relay server system that integrates voice and language translation, allowing users to send messages in various formats (text, email, voice) and automatically translates and adapts them based on recipient preferences, using keywords or commands to identify distribution lists and translation needs, ensuring messages are received in the appropriate language and format.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If communication services are based on written English, then service functionality is maintained, but accessibility to diverse users is reduced
Solution Approach 1:
The patent introduces a message relay server as an intermediary between the sender and recipient. This relay server automatically translates messages between different languages and formats (text, voice, email) without requiring the users to manually intervene. The relay server handles the complexity of language translation and format conversion, allowing users to communicate effectively across language barriers while maintaining simple user interfaces.
Solution Approach 2:
The system dynamically changes message parameters based on recipient characteristics. When a user sends a message, the relay server detects the recipient's language preference and automatically translates the message content, changes the message format (text-to-voice, email conversion), and adjusts delivery parameters accordingly. This parameter transformation enables the same service to adapt to diverse user needs without increasing operational complexity for the users.
2Adaptability or versatility
If automatic translation and format adaptation is implemented, then communication accessibility is improved, but system complexity increases
Solution Approach 1:
The message relay server performs self-service by automatically detecting recipient preferences, selecting appropriate translation models, and executing format conversion without requiring manual configuration or user intervention. The system maintains a database of recipient preferences and automatically queries this data when messages are received, enabling autonomous adaptation to different languages and formats while keeping the user interface simple.
3Adaptability or versatility
If multiple message formats and languages are supported, then user accessibility is expanded, but message processing complexity increases
Solution Approach 1:
The patent segments the message processing function into distinct independent modules: language detection, translation, format conversion, and delivery. Each module handles a specific aspect of message processing separately, which improves overall efficiency by allowing parallel processing and reducing the complexity burden on any single component. The relay server processes text and voice messages through separate pipelines, and each recipient type (email, mobile, voice) receives optimized processing.
Data Source
AI summary
Disclosed herein are systems, methods, and computer-readable storage devices for message delivery according to a distribution list, from the point of view of a message relay server. An example message relay server receives a message, and parses the message to extract a distribution list identifier. The message relay server can parse the distribution list identifier from one of a body of the message, a message subject, an address to which the message is directed, for example. Based on the distribution list identifier, the message relay server can retrieve a distribution list of intended recipients for the message and the message relay server can adapt the message for each intended recipient on the distribution list based on respective message preferences, to yield adapted messages. The message relay server can deliver each of the adapted messages to a respective recipient in the distribution list of intended recipients based on respective message preferences.