Message Server Unique Address Correlation
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Solution Overview
Problem
Businesses face inefficiencies in correlating received messages with transmitted messages, especially when multiple messages are sent to hundreds of clients, making it difficult to determine which message a response is related to.
Innovation Solution
A messaging system utilizing a message server that selects unique communication addresses for each message and pairs responses with the corresponding outgoing messages by using the sending and recipient's communication addresses as identifiers, allowing for efficient tracking and correlation of messages and responses.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If multiple messages are sent to many recipients, then message volume increases and productivity improves, but the ability to correlate responses with transmitted messages deteriorates
Solution Approach 1:
The system segments the communication process by creating separate virtual email addresses for each transmitted message. Instead of using a single shared email address, each outgoing message gets its own unique virtual address, which segments the response tracking for each message independently. This allows precise correlation between each transmitted message and its corresponding response while maintaining high productivity.
Solution Approach 2:
The patent introduces virtual email addresses as intermediary elements between the sender and recipient. These virtual addresses act as mediators that carry identification information without requiring the actual sender's personal email address. The virtual addresses serve as temporary intermediaries that enable message-response correlation while protecting the sender's identity and maintaining system efficiency.
2Device complexity
If a single email address is used for sending multiple messages, then device complexity is reduced, but the difficulty of detecting and measuring message responses increases
Solution Approach 1:
The system segments the email address resource by creating multiple virtual email addresses from a single physical address. Each virtual address is uniquely associated with a specific transmitted message, allowing the system to track responses independently for each message while maintaining a unified underlying email infrastructure. This segmentation solves the tracking difficulty without requiring multiple physical email accounts.
Solution Approach 2:
The system performs preliminary action by pre-configuring virtual email addresses before messages are sent. Each virtual address is created in advance with its unique identifier and associated metadata, so that when a message is sent, the correlation mechanism is already in place. This preliminary setup enables automatic response tracking without adding complexity to the message sending process.
Data Source
Figure 1
AI summary
A communication device comprising a processor arranged to select a first communication address for sending a first message to a first communication device and selecting a second communication address for sending a second message to the first communication device unless the first communication device has responded to the first message before the second message has been sent.