Instant Message Validity Indicators for Obsolete Interaction Elements

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Instant messaging systems lack effective solutions to protect users from obsolete information and links in message histories, leading to user confusion and potential indeterminate actions when interacting with outdated content.

Innovation Solution

A method is introduced to update instant messages by using validity indicators for interaction elements, which are initially set to 'true' for temporary relevance, allowing the terminal to modify message rendering and prevent obsolete actions, such as replacing or deactivating obsolete actions, and adding visual indicators to notify users of obsolete information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If instant messaging systems keep a history of exchanged messages, then users can scroll back through past conversations and find reference information, but obsolete links and interaction elements remain in the history causing user confusion and indeterminate actions

Engineering Contradiction:
Improvemessage history retentionVSAvoidobsolete interaction elements
Core Design Contradiction:
Loss of informationVSObject-affected harmful factors

Solution Approach 1:

The patent segments messages into two types: permanent messages that remain in history and can be interacted with, and temporary messages that are removed after a predetermined time period. This segmentation allows the system to retain useful historical information while eliminating obsolete interaction elements that cause confusion.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces dynamic message management where messages transition from permanent to temporary status based on time conditions. The system dynamically adjusts message retention policies, automatically removing temporary messages after their validity period expires, thereby adapting the message history to current operational needs.

Inventive Principle:
Principle #15Dynamics

2Ease of operation

If interactive elements are added to instant messages to improve user experience, then users can trigger actions and access information, but these elements become obsolete and cause confusion when remaining in message history

Engineering Contradiction:
Improveuser interaction capabilityVSAvoidaction outcome确定性
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent applies dynamic status management to interaction elements, marking them as temporary rather than permanent. This allows the system to maintain interactivity during relevant periods while automatically deactivating obsolete elements, ensuring reliable action outcomes.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The patent changes the temporal parameter of interaction elements from indefinite to limited duration. By assigning a predetermined time period to temporary messages, the system ensures that interaction elements are only active when relevant, preventing confusion from obsolete links and actions.

Inventive Principle:
Principle #35Parameter changes

3Object-affected harmful factors

If message content is modified to remove obsolete elements, then user confusion is reduced, but message integrity and completeness may be compromised

Engineering Contradiction:
Improveuser confusion from obsolete contentVSAvoidmessage completeness
Core Design Contradiction:
Object-affected harmful factorsVSLoss of information

Solution Approach 1:

The patent segments message handling into two distinct approaches: permanent messages are retained intact to preserve historical record and completeness, while temporary messages are removed to eliminate confusion. This segmentation allows the system to maintain message integrity for relevant content while filtering out obsolete elements.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent extracts and removes only the temporary message components that cause confusion, while leaving permanent messages intact. This selective extraction preserves message completeness for historically significant content while eliminating the harmful obsolete elements.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentEP3632063B1Updating messages exchanged with a conversational agent
Publication Date: 2022.11.23 ORANGE SA
  • EP3632063B1 patent drawingFigure 1a~1b
  • EP3632063B1 patent drawingFigure 2
  • EP3632063B1 patent drawingFigure 3a~3b

AI summary

The invention concerns a method for updating at least one message exchanged in an instant messaging conversation between a terminal and a conversational agent. The method is characterised in that the at least one message comprises at least one validity indicator and a user interaction element intended to be restored by the terminal, and in that it comprises steps of detecting an event relating to the obsolescence of at least one of the messages of the conversation, selecting, according to a feature of the detected event, at least one obsolete message of the conversation, modifying the validity indicator in the selected messages, and restoring modified messages depending on a value of the validity indicator.