Messaging App Information Retrieval via Contextual Recommendation
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Solution Overview
Problem
Users face inefficiencies when interacting via instant messaging, as they need to exit the application and search for information using an input method, making the process tedious and time-consuming.
Innovation Solution
An information processing method and device that acquire interaction information, determine matching preset triggering conditions, and recommend corresponding display information, allowing users to access relevant information directly within the messaging interface.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If users exit the instant messaging application to search for information using a browser and input method, then they can retrieve desired content, but the operational procedure becomes tedious and time-consuming
Solution Approach 1:
The patent merges the information retrieval function with the instant messaging application by integrating a recommendation module that provides search suggestions directly within the chat interface. This combines the messaging and information retrieval functions into a single application, eliminating the need to switch between browser and messaging app, thus reducing time loss while maintaining retrieval accuracy
Solution Approach 2:
The system performs preliminary action by analyzing interaction information in real-time and proactively recommending relevant display information before the user actually needs to search. The recommendation module predicts user information needs based on ongoing conversation context and provides suggestions in advance, reducing the time required for information retrieval while maintaining accuracy
2Adaptability or versatility
If users exit the instant messaging application to use a browser for searching, then they can access external information, but the operational complexity increases
Solution Approach 1:
The instant messaging application is enhanced with multi-functionality by integrating the recommendation module that provides information retrieval capabilities directly within the app. This allows the messaging application to serve dual purposes: communication and information retrieval, eliminating the need for separate browser operations and reducing operational complexity while maintaining versatile information access
Solution Approach 2:
The recommendation module acts as an intermediary between the user and external information sources. Instead of requiring users to directly operate a browser and input methods, the recommendation module mediates by analyzing chat context and providing filtered, relevant information suggestions, thus simplifying the operational procedure while maintaining access to external information
Data Source
AI summary
An information processing method and device for simplifying the operation process. The method comprises: in a process of performing interaction via a pre-configured messaging mode, acquiring interaction information sent by an opposite end; determining a preset triggering condition that matches the interaction information through analysis, and acquiring corresponding display information; and recommending the display information corresponding to the matched preset triggering condition. The information that the user may be interested in during the interaction process is directly recommended and displayed, such that the operation process is simplified, and the efficiency is improved.