Messaging App Text Processing for Item Query Submission

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Solution Overview

Problem

Users face inefficiencies in locating items for purchase online due to the time-consuming process of entering search queries or browsing through multiple platforms, which can deter them from making purchases.

Innovation Solution

A method and system that enables text data processing within messaging applications to automatically identify search terms and perform item queries, allowing users to select text data of interest, process it to generate a search query, and output relevant item data directly within the messaging application, streamlining the search process.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If users manually enter search queries or browse through multiple platforms to locate items, then search accuracy and completeness can be maintained, but the time required and user effort increase significantly

Engineering Contradiction:
Improveitem search speedVSAvoidtime to locate item
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary text processing and search term extraction from message data before the user initiates a search. By pre-processing the text data and identifying potential search terms in advance, the system eliminates the need for users to manually enter search queries, thereby reducing the time required to locate items while maintaining search accuracy

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system introduces an intermediary text processing layer between the message data and the search function. This intermediary automatically extracts search terms from unstructured text and generates structured search queries, acting as a mediator that transforms user input into actionable search commands without requiring direct user intervention in the search process

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If users manually enter search queries to locate specific items, then search precision can be maintained, but the complexity of the search process increases

Engineering Contradiction:
Improvesearch process simplicityVSAvoidnumber of device navigations
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system merges the text processing function, search term extraction, and item search functionality into a single integrated process within the messaging application. By combining these previously separate functions into one unified system, the search process becomes simpler and requires fewer device navigations while maintaining the precision needed to locate specific items

Inventive Principle:
Principle #5Merging (Combining)

3Productivity

If users browse through multiple online platforms to find items, then comprehensive search results can be obtained, but the number of steps and time required increase

Engineering Contradiction:
Improveitem location efficiencyVSAvoidnumber of platform switches
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The system provides multi-functional capability by performing text processing, search term identification, and item search across multiple online marketplaces through a single interface. This universal approach allows users to search across multiple platforms without manually switching between them, thereby improving item location efficiency while reducing the number of platform switches required

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11250082B2Text processing of message data for item query submission
Publication Date: 2022.02.15 PAYPAL INC
  • US11250082B2 patent drawing
  • US11250082B2 patent drawing
  • US11250082B2 patent drawing

AI summary

There are provided systems and methods for text processing of message data for item query submission. A computing device may receive message data from a messaging application, such as a text message or email. A user may utilize an input device to select or highlight a portion of the message data as text input, and utilize an application plug-in and menu from a service provider to communicate the text input to the service provider. A service provider may determine a query on a preferred merchant platform using the input. An item may be determined using the query and a platform. The service provider may then generate user interface data for the messaging application that causes the text input to output item data for the item within the application. The computing device may navigate to the merchant platform through the item data.