Messaging App Translator for Low-Bandwidth Communication

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Solution Overview

Problem

Current communication systems between users and computer systems, such as those in the airline industry, face challenges with the proliferation of devices and varying operating systems, requiring rigorous testing and costly development of GUIs for each channel, and are inefficient in low-bandwidth environments like airports.

Innovation Solution

A method and system that uses a messaging application on telecommunications devices to convert user inputs, including metadata and natural language, into standardized message formats for communication with computer systems via asynchronous or IoT messaging protocols, allowing for secure and efficient communication over limited internet bandwidth.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If web services are used for communication between users and computer systems, then interaction capability is improved, but device complexity and testing requirements increase due to proliferation of devices and operating systems

Engineering Contradiction:
Improveinteraction capabilityVSAvoidtesting requirements
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent introduces a messaging application as an intermediary layer between users and computer systems. This messaging app serves as a universal interface that can communicate with any device through standard messaging protocols, eliminating the need to develop and test separate web applications for each device and operating system combination.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The messaging application provides a universal communication interface that works across all devices and operating systems. By using a single messaging app that leverages native messaging capabilities of different devices, the system achieves multi-functionality without requiring device-specific implementations or extensive regression testing.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Productivity

If web services are used for communication, then service delivery is improved, but performance deteriorates in low-bandwidth environments such as airports

Engineering Contradiction:
Improveservice deliveryVSAvoidbandwidth consumption
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The patent employs lightweight messaging protocols that transmit only essential information in compact formats. Messages are designed to be minimal and efficient, using standard protocols that consume minimal bandwidth, making them suitable for low-bandwidth environments like airports where internet connectivity may be limited.

Inventive Principle:
Principle #27Cheap short-living objects (Disposable)

3Adaptability or versatility

If multiple GUIs are developed for different devices and channels, then user accessibility is improved, but development cost and maintenance burden increase

Engineering Contradiction:
Improveuser accessibilityVSAvoiddevelopment cost
Core Design Contradiction:
Adaptability or versatilityVSEase of manufacture

Solution Approach 1:

The patent implements a single messaging application that provides universal access to computer systems across all devices and operating systems. This unified approach eliminates the need to develop, deploy, and maintain multiple separate GUIs for different channels, significantly reducing development costs and maintenance burdens while preserving user accessibility.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10271183B2Method and system for communication between users and computer systems
Publication Date: 2019.04.23 SITA INFORMATION NETWORKING COMPUTING IRELAND LTD
  • US10271183B2 patent drawing
  • US10271183B2 patent drawing
  • US10271183B2 patent drawing

AI summary

In an interactive on-line system such as an airline reservation system, users communicate with the system via smart devices. Communication between the device and the system is via asynchronous TCP/IP messaging or SMS text message. The user can input text messages which include metadata to assist in message recognition. A translator parses the message and converts the message into an industry standard format which is then sent to a relevant system for processing. The translator may form a part of an application on the device, be located at the system or at an intermediate point. A response from the system is converted from industry standard format to a human readable form and sent as asynchronous message or SMS/MMS text message back to the user where it may be displayed as text of converted into speech.