Messaging Center Cross-Protocol Message Normalization
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Solution Overview
Problem
Existing messaging systems are limited to transmitting messages within specific protocols, restricting users to use preferred protocols only when both sender and recipient have access to the same protocol, leading to inefficiencies and forced use of non-preferred messaging methods.
Innovation Solution
A system comprising a messaging center with ingestion and dissemination engines that normalize messages from various source protocols to compatible recipient protocols, allowing messages to be sent in one protocol while received in another, enabling cross-protocol communication.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If messaging systems transmit messages within specific protocols only, then protocol compatibility is maintained, but messaging flexibility and user preference satisfaction deteriorate
Solution Approach 1:
The patent introduces a messaging center as an intermediary system between senders and recipients. This messaging center contains protocol conversion functionality that automatically translates messages between different protocols (email, SMS, social media, etc.), allowing users to communicate in their preferred protocols without manual intervention or complex configuration.
Solution Approach 2:
The messaging center is designed as a universal platform that handles multiple messaging protocols simultaneously. It provides a single interface for sending messages that can be delivered across different protocol domains, eliminating the need for separate messaging systems for each protocol type.
2Adaptability or versatility
If protocol conversion is implemented, then messaging flexibility improves, but system complexity increases
Solution Approach 1:
The messaging center serves as a centralized intermediary that consolidates all protocol conversion logic in one location. This approach hides the complexity of multiple protocol conversions from individual users and applications, presenting a simple unified interface while handling complex translations in the background.
Solution Approach 2:
The system creates standardized message representations that can be copied and adapted to different protocols. Instead of implementing complex direct conversions between all protocol pairs, the system uses intermediate standardized formats that simplify the conversion process.
3Adaptability or versatility
If multiple protocol support is added, then adaptability improves, but ease of operation deteriorates
Solution Approach 1:
The messaging center automatically detects the appropriate protocols for senders and recipients and performs conversions without requiring user configuration. The system self-adapts to different protocol requirements, eliminating the need for users to manually set up or understand protocol compatibility settings.
Solution Approach 2:
By placing the messaging center as an intelligent intermediary, the system abstracts away protocol complexity from users. The intermediary automatically handles protocol selection, conversion, and routing, presenting a simple send/receive interface regardless of the underlying protocol complexity.
Data Source
AI summary
Systems and methods are provided for use in facilitating message communications between a source and at least one recipient. One exemplary method includes receiving, by at least one computing device, a message where the message includes a destination and has a source protocol, normalizing, by the at least one computing device, the message, and converting, by the at least one computing device, the normalized message to a destination protocol associated with the destination. The method further includes transmitting the converted message to the at least one recipient, based on the destination.