Messaging Interface System for Automated Catalogue Configuration
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Solution Overview
Problem
Telecommunication providers face inefficiencies in manually configuring and managing product and service catalogues across different systems, leading to difficulties in automating message serving and interacting with customer relationship management systems.
Innovation Solution
A messaging interface system that converts database messages into a common data model, using adapters to transform data types and invoke API functions, enabling automated configuration and interaction with customer care systems, thereby aligning catalogues and reducing manual intervention.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual configuration is used for catalogue information in each application, then system compatibility and ease of operation are maintained, but productivity is reduced and loss of time increases
Solution Approach 1:
The patent introduces a messaging interface system as an intermediary component that sits between the centralized catalogue and target systems. This interface automatically transforms and translates catalogue information into system-specific formats, eliminating the need for manual configuration in each application while maintaining compatibility across different systems.
Solution Approach 2:
The messaging interface system provides universal functionality by serving multiple target systems through a single centralized catalogue. It handles various message types and transforms them into different formats as needed, allowing one system to serve multiple purposes and reducing repetitive manual configuration across applications.
2Adaptability or versatility
If manual configuration is performed for each application, then adaptability to specific system requirements is maintained, but device complexity increases
Solution Approach 1:
The messaging interface acts as an intermediary that handles the complexity of system-specific adaptations centrally. It translates generic catalogue information into system-specific formats automatically, reducing the complexity at individual application levels while maintaining adaptability to different system requirements through centralized transformation logic.
Solution Approach 2:
The patent extracts the configuration complexity from individual applications and concentrates it in the centralized messaging interface system. By taking out the transformation and translation functions from each target system and centralizing them in the interface layer, the overall system complexity is reduced while adaptability is preserved through the interface's transformation capabilities.
3Productivity
If automated message serving is implemented across different systems, then productivity increases, but device complexity increases due to data model transformation requirements
Solution Approach 1:
The messaging interface system serves as an intermediary that automatically handles data model transformations between the centralized catalogue and various target systems. This automation eliminates manual configuration while the interface layer absorbs the transformation complexity, preventing it from propagating to individual applications and maintaining overall system simplicity.
Data Source
AI summary
A system is disclosed for serving a message to a target system. A database message is converted to a common data model to conform to at least two systems and an architecture of the target system. The common data model is transformed into a specified data type of the architecture of the target system. Calls are managed using specified functions available through an application programming interface offered by the architecture of the target system. Functions of the application programming interface are invoked to implement a target message in the architecture of the target system. The message is written to the target system.