Messaging Platform Missed Call Notification for Non-Responsive Devices
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Solution Overview
Problem
Mobile devices cannot provide missed call notifications when they are in a non-responsive state, such as being turned off or in 'flight' mode, leading to missed communication with users.
Innovation Solution
A messaging platform receives incoming calls to non-responsive mobile devices, stores call data, and generates notifications, which include the caller's identity and call details, to be sent back to the user or associated devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the mobile device is in a non-responsive state (turned off or in flight mode), then the device cannot receive or process incoming calls, but the user still needs to be informed of missed calls
Solution Approach 1:
The patent introduces a messaging platform as an intermediary system that receives call notifications from the communication network when the mobile device is non-responsive. The platform stores call data and generates notifications to be delivered to the device when it becomes responsive again, thus mediating between the network and the end-user device to ensure notification reliability regardless of device state
Solution Approach 2:
The system performs preliminary actions by capturing and storing call data at the messaging platform before the mobile device is available to receive it. This advance preparation ensures that when the device becomes responsive, the notification can be immediately delivered without loss of call information
2Loss of information
If the device is in non-responsive state, then missed call notifications cannot be generated on the device, but communication awareness should be maintained
Solution Approach 1:
The messaging platform serves as an intermediary that preserves call information by storing it in its database when the mobile device is unavailable. This prevents information loss during periods when the device is non-responsive, and the platform reliably delivers the stored information once the device becomes available
Solution Approach 2:
The system creates a copy of the call data at the messaging platform, separate from the mobile device's storage. This copy ensures that the call information is preserved independently of the device's operational state, preventing information loss while the original device remains non-responsive
3Adaptability or versatility
If voicemail is not left for missed calls, then no notification is currently provided when device is non-responsive, but user should still be informed
Solution Approach 1:
The messaging platform performs multiple functions: it receives call notifications from the network, stores call data in its database, generates notifications, and delivers them to the mobile device. This multi-functional approach expands notification coverage to all missed calls regardless of whether voicemail was left or the device state, without requiring separate specialized systems for each function
Data Source
AI summary
Notification of missed voice calls directed to non-responsive called party devices in a communication network is provided. An incoming call directed to a called party device, when the called party device is in a non-responsive state, are received at a messaging platform. Call data associated with the call is stored at the messaging platform. The stored call data is utilized to generate a notification of the call. The notification of the call is sent from the messaging platform to the called party device or another device associated with the called party. The notification may include an identification of the calling party and a date and time when the call was made.