Organizational Messaging Prioritization via Intermediary Server

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Solution Overview

Problem

Organizations face challenges in communicating critical information to mobile users in real-time due to the lack of structured and prioritized messaging solutions, with existing mobile connectivity technologies failing to provide dedicated systems for prioritizing important messages and aggregating them effectively.

Innovation Solution

The Ambit service establishes a secure and authenticated connection between organizations and mobile users, utilizing structured messaging and push technology to deliver priority messages, enabling real-time status updates and response management, while minimizing resource usage on mobile devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If organizations use existing mobile connectivity technologies to communicate with mobile users, then mobile users can be reached, but the messages lack structured and prioritized delivery causing critical information to be compromised by non-organizational information

Engineering Contradiction:
Improvemessage delivery reliabilityVSAvoidorganizational information priority
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The patent segments messaging into different priority levels (high, medium, low) and separates organizational messages from non-organizational messages into distinct queues. The mobile device divides incoming messages by source and priority, allowing critical organizational communications to be handled differently from regular notifications, ensuring they are not lost or compromised by other information.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary messaging server that acts as a mediator between organizations and mobile users. This server receives, prioritizes, and manages message queues, ensuring that critical organizational messages are delivered reliably before other communications. The intermediary enforces priority rules and prevents non-organizational information from compromising critical message delivery.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If organizations implement a dedicated messaging system for critical information, then message priority and structure are improved, but system complexity increases

Engineering Contradiction:
Improvecritical message deliveryVSAvoidmessaging system structure
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent implements a universal messaging platform that handles multiple message types (organizational and non-organizational) and priority levels through a single integrated system. The mobile application provides unified access to all messages regardless of source or priority, while the server manages complexity through standardized protocols and queue management, avoiding the need for separate dedicated systems for each message type.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent changes the parameter of message handling from uniform treatment to priority-based treatment by introducing priority levels and associated handling rules. The system dynamically adjusts message queue management, delivery timing, and notification methods based on message priority parameters, allowing critical messages to receive enhanced delivery mechanisms without fundamentally redesigning the entire messaging infrastructure.

Inventive Principle:
Principle #35Parameter changes

3Speed

If push technology is used to deliver messages in real-time, then message delivery speed is improved, but mobile device resource consumption increases

Engineering Contradiction:
Improvemessage delivery speedVSAvoidmobile device energy consumption
Core Design Contradiction:
SpeedVSUse of energy by moving object

Solution Approach 1:

The patent implements periodic polling and scheduled message delivery instead of continuous real-time push notifications for all messages. The mobile application checks for new messages at scheduled intervals, and the server batches messages for delivery at optimal times. This periodic approach maintains acceptable delivery speed while significantly reducing the energy consumption associated with constant real-time push notifications.

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The patent applies partial push technology by using real-time push notifications only for high-priority organizational messages, while lower-priority messages use periodic polling or delayed delivery. This selective application of push technology provides fast delivery for critical information when necessary, while conserving mobile device resources for less urgent communications.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS9705841B2Private mobile messaging and data communications apparatus and method of managing organizational messaging
Publication Date: 2017.07.11 HEYHQ INC
  • US9705841B2 patent drawing
  • US9705841B2 patent drawing
  • US9705841B2 patent drawing

AI summary

A private mobile data communications apparatus and methods of managing organizational data flow and coordinate a secure messaging infrastructure allow organizations to communicate with and monitor one or more mobile users each having at least one mobile device with which they communicate. The apparatus includes a server component, system client, a mobile client, and multiple application programming interface modules configured to manage information flow and correspond with external systems as needed.