Instant Messaging Response Coordination Across Multiple Terminals

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Solution Overview

Problem

Existing video instant messaging systems face challenges in efficiently processing video messaging invitations and responses across multiple communication terminals of a user, leading to a degraded user experience as multiple terminals may continue to try to respond to an invitation without knowing the status of others.

Innovation Solution

A computer-implemented method that monitors invitations and responses across multiple communication terminals, generates a response policy based on the received response, and transmits this policy to other terminals to manage their actions, ensuring only one terminal responds to the invitation and optimizing network connections by selecting a data processing server based on network conditions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple communication terminals are allowed to respond to an invitation, then the system supports multi-device access and user flexibility, but redundant responses occur and user experience degrades

Engineering Contradiction:
Improvemulti-device accessVSAvoidresponse coordination
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system implements a feedback mechanism where the first terminal's response status is communicated back to other terminals. When one terminal responds to an invitation, this response information is fed back to other terminals, which then adjust their behavior accordingly (either also responding or suppressing their response), ensuring coordinated multi-device access without redundant responses.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system introduces an intermediary mechanism that manages response coordination between multiple terminals. This intermediary tracks which terminals have responded and mediates the response process, allowing the first terminal to respond while preventing other terminals from sending redundant responses, thus maintaining reliability in multi-device scenarios.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If all communication terminals attempt to respond to an invitation, then terminal autonomy is maintained, but network resources are wasted and processing efficiency decreases

Engineering Contradiction:
Improveterminal autonomyVSAvoidinvitation processing efficiency
Core Design Contradiction:
Ease of operationVSProductivity

Solution Approach 1:

The system applies partial action by allowing only the necessary terminals to respond rather than all terminals. When the first terminal responds, the system determines that additional response actions from other terminals are excessive and unnecessary, so it suppresses those redundant responses, optimizing network resource usage while maintaining terminal autonomy where needed.

Inventive Principle:
Principle #16Partial or excessive action

3Ease of operation

If multiple terminals can access the same IM account, then user convenience is improved, but response status visibility across terminals is lost

Engineering Contradiction:
Improvemulti-terminal access convenienceVSAvoidresponse status information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The system recovers response status information through feedback mechanisms. When the first terminal responds to an invitation, this response status is fed back to other terminals, ensuring they are informed of the response outcome. This feedback loop prevents information loss and maintains user awareness across multiple terminals while preserving access convenience.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS10404633B2Enhanced video instant messaging processing
Publication Date: 2019.09.03 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US10404633B2 patent drawing
  • US10404633B2 patent drawing
  • US10404633B2 patent drawing

AI summary

An enhanced instant messaging processing method is presented to users in an instant messaging communication environment. For a user having two or more communication terminals that have logged into a same instant messaging account of the user, a communication server monitors invitations sent to the instant messaging account. Responsive to one communication terminal responding to the invitation and the type of the response, the communication server generates a response policy for each of other communication terminals of the user, where the response policy optimizes the instant communication performance and enhances the user experience. The disclosed embodiments also support simultaneous instant communications among a large number of users connected to multiple data processing servers. The disclosed solution for supporting simultaneous instant communications balances the load of the data processing servers while keeping multiple communication terminals of a user informed of the status of the instant communication.