Instant Messaging Vehicle Diagnostics for Reliable Remote Repair
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Solution Overview
Problem
Current remote vehicle diagnostic technologies lack comprehensive reliability and efficiency in providing diagnostic data, limiting users' ability to independently repair vehicles and requiring additional technical support.
Innovation Solution
A remote vehicle diagnostic method based on instant messaging communication, which involves establishing connections between user terminals, remote analog terminals, and servers to acquire and send vehicle information, enabling real-time data exchange and remote diagnostic instructions for efficient fault detection and repair.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional remote vehicle diagnostic technology is used to collect and upload vehicle parameters to a cloud server, then basic diagnostic data can be obtained, but the comprehensiveness and reliability of diagnostic data are insufficient
Solution Approach 1:
The patent segments the diagnostic process into multiple communication phases: initial connection phase, diagnostic data collection phase, and result feedback phase. Each phase uses appropriate communication protocols (instant messaging for initial contact, OBD interface for data collection, multiple feedback channels for results), allowing comprehensive data acquisition while maintaining operational efficiency.
Solution Approach 2:
The patent introduces a server as an intermediary that coordinates communication between the user terminal, remote terminal, and cloud platform. The server manages the analog terminal connection, facilitates data exchange, and ensures reliable transmission of diagnostic information, thereby improving both data reliability and process efficiency.
2Ease of operation
If users attempt to repair vehicles independently using basic diagnostic recommendations, then some simple repairs may be completed, but complex repairs cannot be performed due to limited professional capability
Solution Approach 1:
The patent employs a remote terminal (analog terminal) as an intermediary that provides expert technical support to users. The remote terminal connects to the vehicle's OBD interface, collects diagnostic data, and provides professional interpretation and repair guidance through instant messaging, enabling users to perform repairs independently while ensuring high-quality outcomes through expert oversight.
Solution Approach 2:
The system enables users to perform self-diagnosis and self-repair by providing them with real-time access to professional technical support through instant messaging. Users can independently complete repairs by following guided instructions from remote experts, combining user convenience with professional reliability.
3Reliability
If comprehensive vehicle parameters are collected through OBD interface for reliable diagnostics, then accurate diagnostic data can be obtained, but the time required for data collection and processing increases
Solution Approach 1:
The patent implements preliminary actions by establishing instant messaging connections before actual diagnostic data collection. This allows pre-communication of diagnostic requirements, preparation of necessary tools, and setup of data transmission channels, thereby reducing the time required for the actual diagnostic process while ensuring comprehensive and accurate data collection.
Solution Approach 2:
The patent maintains continuous communication channels throughout the diagnostic process using instant messaging. Data collection, analysis, and result feedback occur in continuous flow without interruption, eliminating delays between stages and reducing overall processing time while maintaining data accuracy through uninterrupted monitoring.
Data Source
AI summary
The present application discloses a remote vehicle diagnostic and detection method based on instant messaging communication, an electronic device, and a storage medium. The process is not only faster to obtain car data, but also to obtain more description information based on instant messaging communication, which improves the efficiency of remote vehicle diagnostic and exclusion.

