Media Device Meter Exception Handling via Audio and Current Analysis
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Solution Overview
Problem
Media device meters often incorrectly report exceptions, leading to unnecessary technician visits, as they fail to distinguish between static display or muted viewing states and actual configuration issues, resulting in inefficient troubleshooting and resource wastage.
Innovation Solution
Implementing a system that analyzes current and audio data to determine whether a media presentation device is in a static display or muted viewing state at the time of an exception, flagging exceptions as correct or incorrect to identify genuine meter issues.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If media device meters report all exceptions, then exception detection coverage is improved, but false positives increase leading to unnecessary technician visits
Solution Approach 1:
The system performs preliminary analysis of audio and current data before generating exception reports. By checking whether the media presentation device is in a static display state or muted viewing state before reporting an exception, the system prevents false positives from being generated in the first place, thereby reducing unnecessary technician visits while maintaining accurate exception detection.
2Measurement precision
If media device meters analyze multiple data sources, then measurement accuracy is improved, but system complexity increases
Solution Approach 1:
The system segments the exception analysis process into distinct functional modules: an audio data analyzer that processes audio signals, a current data analyzer that monitors electrical current, and a state detector that integrates both data sources. This modular segmentation allows each component to perform a specific function, improving measurement accuracy while managing system complexity through organized, independent analysis units.
Data Source
AI summary
Apparatus, systems, articles of manufacture, and methods are disclosed for handling exceptions reported by media device meters. An example apparatus includes a static display detector to determine whether current measurements for a media presentation device at a time corresponding to an exception reported by a media device meter indicate the media presentation device was in a static display state at the time corresponding to the exception. The example apparatus includes a muted viewing detector to determine whether the media presentation device was in a muted viewing state at the time of the exception based on an audio level associated with the media presentation device, and an exception modifier to determine whether to modify the exception based on whether the media presentation device was in the static display state and whether the media presentation device was in a muted viewing state at the time of the exception.