Multi-function Device Scan Request Management via Document Presence Detection
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Solution Overview
Problem
Multi-function devices face challenges in managing multiple scan requests, leading to potential loss of confidentiality and user dissatisfaction, as remote users can initiate scan requests before local users, potentially accessing confidential documents.
Innovation Solution
The system checks for the presence of a document on the scanning platform and user interface activities before executing a scan request, disallowing remote requests if a local scan is in progress, ensuring that the scanned output is sent to the intended user.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If the multi-function device processes scan requests on a first come first serve basis, then the processing speed and productivity are improved, but the document confidentiality and user satisfaction deteriorate
Solution Approach 1:
The system performs preliminary detection of document presence and user interface activities before executing the scan request. This preliminary action allows the system to identify and block potential confidential document scanning by remote users before the actual scanning occurs, thus preventing information loss while still allowing legitimate scan requests to proceed efficiently
Solution Approach 2:
The system introduces an intermediary verification mechanism that acts as a mediator between the scan request and the scanning execution. This intermediary checks for document presence and user interface activities, and only allows the scan to proceed if verification passes, thus protecting confidential documents while maintaining productivity for legitimate requests
2Ease of operation
If the multi-function device allows remote scan requests, then the ease of operation is improved, but the security and document confidentiality deteriorate
Solution Approach 1:
The system applies preliminary anti-action by detecting and blocking malicious remote scan requests before they can access confidential documents. The verification mechanism proactively identifies potential security threats through document presence detection and user interface activity monitoring, and prevents unauthorized scanning while still allowing legitimate remote scanning operations to proceed
Solution Approach 2:
The system implements feedback mechanisms that monitor user interface activities and document presence status, and use this feedback to dynamically control scan request execution. This feedback loop enables the system to distinguish between legitimate and unauthorized remote scanning attempts, maintaining security while preserving ease of operation for authorized users
Data Source
AI summary
The present disclosure discloses methods and systems for managing multiple scan requests received at a multi-function device. The method includes receiving a scan request from a remote computing device of a remote user. Before executing the scan request, two conditions are checked. It is checked if document is present on a scanning platform of the multi-function device and further it is checked if one or more activities on a user interface of the multi-function device, are being performed. Based on the presence of the document on the scanning platform and the one or more activities on the user interface, the scan request received from the remote user is disallowed. This way, multiple scanned requests are managed at the multi-function device.