Multifunction Machine Data Copying for Secure External Fax Transmission
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Solution Overview
Problem
The increasing demand for accessing FAX data outside the company network during teleworking poses security concerns due to the need for frequent changes in network configurations, which can lead to incorrect data transmission and complicate operations in existing multifunction machines.
Innovation Solution
An information processing apparatus that copies FAX data from a first storage area associated with an internal network interface to a second storage area associated with an external network interface when a specified condition is met, allowing secure transfer to an external server without altering the network configuration, using a digital multifunction machine with a facsimile function and job flow management.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the network configuration is changed to allow FAX data transmission outside the company network, then data accessibility is improved, but network security deteriorates
Solution Approach 1:
The storage area is divided into multiple sections: a first storage area for storing FAX data received from the external network, and a second storage area for storing FAX data to be transmitted to the external network. This segmentation allows the system to maintain strict network security boundaries while enabling controlled data transfer between networks through the processor that manages data movement between segmented storage areas.
2Adaptability or versatility
If the network configuration is frequently changed to support teleworking, then data accessibility is improved, but operational complexity increases
Solution Approach 1:
The system performs preliminary actions by automatically copying FAX data from the first storage area to the second storage area based on predetermined conditions (such as transmission destination specifications) before actual transmission occurs. This preliminary data preparation eliminates the need for manual network configuration changes, reducing operational complexity while maintaining adaptability for teleworking scenarios.
3Adaptability or versatility
If the network configuration is changed to enable external transmission, then adaptability is improved, but risk of wrong transmission increases
Solution Approach 1:
The processor acts as an intermediary between the first storage area (internal network) and the second storage area (external network). It automatically copies data between storage areas based on predetermined conditions and transmission specifications, serving as a controlled mediator that prevents direct, uncontrolled access between networks. This intermediary mechanism reduces wrong transmission risk by enforcing automated validation rules rather than relying on manual configuration changes.
Data Source
AI summary
An information processing apparatus includes a processor configured to, in a case where data is stored into a first storage area set in advance to store data and associated with a first network interface and a condition specified in advance is satisfied, copy the data from the first storage area into a second storage area set in advance to store data and associated with a second network interface, and output the data in a predetermined transmission mode.


