Micro-application Framework Unified Dashboard Interface

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Solution Overview

Problem

Complex software applications for business operations require users to manage multiple interfaces and systems, leading to a steep learning curve and increased complexity, especially when updates are needed across multiple products and services.

Innovation Solution

A micro-application framework that allows for the implementation of independent micro-applications, which can be toggled and updated separately, enabling users to access multiple systems and functions within a single browser session with a common user interface and permissions management.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple separate software applications are used to manage different business operations, then each application can be specialized for its specific function, but the overall system complexity increases and requires users to manage multiple interfaces

Engineering Contradiction:
Improvefunctional specializationVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines multiple separate software applications into a single unified application interface that can display and manage multiple micro-applications. This allows users to access specialized functions for different business operations (billing, authorization, shipment, fulfillment) through one consolidated interface, reducing the need to switch between multiple separate applications while maintaining functional specialization.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The unified application interface is designed to serve multiple functions by hosting various micro-applications within a single platform. The interface can dynamically load, display, and manage different micro-applications based on user needs, making the system universally capable of handling diverse business operations without requiring separate specialized applications for each function.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of operation

If a single unified application interface is used to manage multiple systems, then user interaction is simplified, but the internal complexity of managing multiple micro-applications increases

Engineering Contradiction:
Improveuser interaction simplicityVSAvoidinternal system complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The unified application interface is segmented into multiple independent micro-applications, each handling specific business operations. This segmentation allows the complex internal system to be organized into manageable, independent modules that can be individually developed, updated, and maintained. The interface presents these segmented micro-applications to users in a simplified, unified manner, hiding the internal complexity while maintaining operational simplicity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The unified application interface acts as an intermediary layer between the user and the multiple underlying micro-applications. It manages the complexity of coordinating multiple systems by providing a single point of access that dynamically loads and manages micro-applications based on user interactions, thereby shielding users from the internal complexity while enabling access to multiple specialized functions.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Ease of manufacture

If multiple separate applications are updated independently, then each application can be updated without affecting others, but coordination across products and services becomes difficult

Engineering Contradiction:
Improveindependent update capabilityVSAvoidcross-product coordination
Core Design Contradiction:
Ease of manufactureVSAdaptability or versatility

Solution Approach 1:

The system is segmented into independent micro-applications that can be developed, deployed, and updated separately. Each micro-application represents a discrete unit of functionality that can be updated independently without affecting other micro-applications. This segmentation maintains the ease of independent updates while the unified interface ensures that cross-product coordination is maintained through a centralized management layer that can orchestrate interactions between updated components.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS12093966B2Customer service representative dashboard with micro-applications
Publication Date: 2024.09.17 T MOBILE US INC
  • US12093966B2 patent drawing
  • US12093966B2 patent drawing
  • US12093966B2 patent drawing

AI summary

A micro-application framework includes instantiating, on a client computer, a user interface configured with a hosting application operable to execute one or more micro-applications. During runtime of the user interface, a request for a CRM function is received. A request is sent for a micro-application that corresponds to the requested CRM function. The user interface receives from a server hosting the micro-application a data package that includes the micro-application corresponding to the requested CRM function. The executable code in the data package is executed in the hosting application via the execution environment. One or more interactive areas are rendered that are configured to display information pertaining to the requested CRM function.