Unified Communication Record Correlation for Missed Call Notifications

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Existing electronic devices lack a convenient mechanism for simultaneously outputting communication records across different communication manners, such as missed calls and messages, making it inconvenient for users to manage and view information from a single party.

Innovation Solution

An information notification method and apparatus that automatically switches to a secondary application module if a call is not answered, allowing users to send notifications and set user identifications, and correlates communication records across different communication manners for simultaneous output, reducing the need for manual switching and data search.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the user sends a short message after a missed call to inform the called party, then the information can be transmitted, but the user needs to manually switch applications and the called party cannot know the message is related to the missed call

Engineering Contradiction:
Improveconvenience of sending notificationVSAvoidconnection between missed call and message
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent combines the missed call record and the subsequent short message into a single integrated notification displayed in the call log. When a user sends a message after a missed call, the system merges these two separate communication events into one unified record that shows both the missed call information and the message content together, preserving the contextual connection between them.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces an intermediary mechanism that automatically creates a link between the missed call record and the message. This intermediary function automatically adds a reference or annotation to the call log entry, indicating that a message was sent related to this missed call, without requiring manual user configuration.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If the electronic device stores communication records for different communication manners separately, then the records are organized by application, but the user cannot view all records of one person simultaneously

Engineering Contradiction:
Improveefficiency of viewing communication recordsVSAvoidcomplexity of record management system
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent implements a universal interface for viewing communication records that can display records from multiple different communication applications (voice calls, short messages, emails, instant messaging) in a unified manner. The call log or notification system is designed to universally accommodate and display various types of communication records together, allowing users to view all communications with a specific contact in one place regardless of the original application.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Productivity

If the user manually switches between application modules to send notifications, then the user can access different communication functions, but the operation becomes time-consuming and inconvenient

Engineering Contradiction:
Improvespeed of sending notificationVSAvoidtime for module switching
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent implements preliminary action by pre-configuring the system to automatically switch to the appropriate communication application and draft a notification message when a missed call is detected. The system proactively prepares the message composition interface with the called party's information already filled in, so when the user decides to send a message, the work is already partially done, eliminating the need for manual application switching and information entry.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system performs self-service by automatically managing the transition between communication applications and pre-filling message templates. When a missed call occurs, the system automatically initiates the process of sending a notification by switching to the message application and preparing the message content, reducing the user's operational burden to simply review and send.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS9531818B2Information notification methods, apparatuses and electronic devices
Publication Date: 2016.12.27 LENOVO (BEIJING) LTD
  • US9531818B2 patent drawing
  • US9531818B2 patent drawing
  • US9531818B2 patent drawing

AI summary

There is disclosed an information notification method, apparatus and first electronic device. The information notification method is used in a first electronic device having first user identification, comprising the steps of transmitting a request to talk with a second electronic device via a first application module; determining whether it receives voice data collected from the second electronic device during a communication process when the communication process ends, and obtaining a determination result; and automatically switching to a second application module for transmitting a notification if the determination result indicates that no voice data has been received during the communication process. According to the embodiments of the present disclosure, it automatically switches to a second application module if the called party does not answer a call, so that the user may transmit a notification by using the second application module, to inform the called party of the thing, which is convenient to the user.