Automated Messaging for Missed Call Notification
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Solution Overview
Problem
Existing methods for handling missed calls on mobile devices are inefficient, as they require multiple steps to send follow-up messages, and do not provide instant notification or personalized information to either the caller or the callee.
Innovation Solution
An automated messaging system that detects missed calls and prompts the caller to send pre-defined or customizable messages to the callee with a single button press, using a computer-implemented method and device configuration, enabling instant notification and personalized communication.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a user manually sends a follow-up message after a missed call, then personalized communication is achieved, but the process requires multiple steps including creating a new message, typing the message, and sending the message which is time-consuming
Solution Approach 1:
The system automatically generates a pre-composed message containing caller information and call details before the user needs to send it. The message is prepared in advance with all necessary information already populated, requiring only user confirmation to send, thus eliminating the time-consuming steps of manually creating and typing the message
Solution Approach 2:
The system automatically composes and prepares the follow-up message without requiring manual intervention for message creation. The device itself performs the work of gathering call information, formatting the message, and preparing it for sending, reducing user effort to simply reviewing and confirming the pre-composed message
2Productivity
If the system automatically generates and sends a message after a missed call, then the process is simplified and time is saved, but the message may lack personalized information specific to the caller's needs
Solution Approach 1:
The system pre-composes the message with all relevant call information, caller details, and contextual data automatically populated before user review. This allows the message to be ready for immediate sending while still allowing the user to verify and personalize the content if needed
Solution Approach 2:
The system presents the pre-composed message to the user for review before sending, allowing the user to verify the information is accurate and personalized correctly. The user can confirm the message as-is or make modifications, ensuring both speed and personalization are achieved
3Adaptability or versatility
If the system provides automated messaging options including both preset messages and customizable messages, then user needs are better met, but the interface complexity increases
Solution Approach 1:
The messaging system is divided into distinct components: preset message templates for common scenarios, customizable message options for specific needs, and automated message generation for standard follow-ups. This segmentation allows users to choose from organized categories without being overwhelmed by a single complex interface
Solution Approach 2:
The messaging system serves multiple functions through a unified interface: it can send preset automated messages, generate customized messages, and provide editable templates. This multi-functionality is achieved through a single cohesive interface that adapts to different user needs without requiring separate systems or complex navigation
Data Source
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AI summary
Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call.