Missed Call Detection and Automated Message Prompting
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Solution Overview
Problem
Existing communication systems do not efficiently allow mobile users to send automated messages after a missed call, requiring multiple steps and time-consuming processes.
Innovation Solution
A messaging system that automatically detects missed calls and prompts the caller to send preset or customizable messages to the callee, enabling quick and simple message transmission through a mobile device or similar communication devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a user manually sends a follow-up message after a missed call, then the message can be sent, but it requires multiple steps including creating a new message, typing the message, and sending the message which is time-consuming
Solution Approach 1:
The system pre-prevents the problem by automatically detecting missed calls and presenting preset message templates before the user needs to compose a message. The messaging interface is proactively offered immediately after a missed call, with pre-filled templates that require only selection and minor customization rather than complete composition from scratch.
Solution Approach 2:
The system enables self-service by automatically detecting missed calls, generating appropriate message templates, and presenting them to the user for quick selection. The user only needs to review and confirm the message rather than manually composing it, allowing the system to handle the complex tasks of detection, template generation, and message formatting autonomously.
2Ease of operation
If the system provides preset message options, then the message sending process is simplified, but the user has less control over customization
Solution Approach 1:
The message creation process is segmented into distinct components: preset template selection, customizable field editing, and final confirmation. Users can select from structured templates that provide framework and guidance, while retaining the ability to modify specific portions of the message text, thus dividing the task into manageable segments that balance structure with flexibility.
Solution Approach 2:
The message template system is dynamic, allowing users to adjust the level of customization based on their needs. Templates can be modified to varying degrees - from minor edits to complete rewrites - and the system adapts to user preferences over time, making the interface flexible rather than rigid while maintaining the benefits of pre-structured options.
Data Source
AI summary
Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call.