Missed Call Server for Service Access
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Solution Overview
Problem
Existing methods for delivering specialized services to phone users are complex and costly, particularly for users who cannot easily access services that require SMS or audio calls, and often incur unnecessary charges even for free services.
Innovation Solution
A missed call server (MCS) allocates phone numbers for specialized services, allowing users to access content and services by placing missed calls, which determines the service and option selected and sends data to the service provider for delivery, reducing costs and simplifying access.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users access specialized services through SMS or audio calls, then services can be delivered, but users incur unnecessary charges and the access process becomes complex
Solution Approach 1:
The patent converts the previously harmful factor of missed calls (which caused billing disputes and complexity) into a beneficial service access mechanism. By implementing a system where missed calls to dedicated numbers trigger automated service delivery, the invention eliminates the need for users to intentionally send SMS or make audio calls, thereby reducing billing complexity and operational effort while maintaining service accessibility.
2Adaptability or versatility
If specialized services are delivered through traditional SMS or call methods, then services are accessible, but the process becomes complex and costly for users
Solution Approach 1:
The system enables self-service by having the network automatically detect missed calls and trigger service delivery without requiring user intervention. The missed call server automatically identifies the user, determines the appropriate service, and initiates delivery through SMS or other channels, eliminating the need for users to manually compose messages or navigate complex service menus.
Solution Approach 2:
The patent introduces a missed call server as an intermediary between the user and the service delivery system. This intermediary automatically processes the missed call signal, identifies the user's profile and preferences, selects the appropriate service, and initiates delivery, thereby simplifying the access process while maintaining versatile service availability.
3Reliability
If traditional service delivery methods are used, then services can be provided, but billing complexities arise especially for free services
Solution Approach 1:
The system implements feedback mechanisms where the missed call server monitors and records missed calls, automatically identifies users, and triggers service delivery. This feedback loop eliminates the need for complex billing verification processes by using the missed call itself as the triggering event, thereby maintaining reliable service delivery while simplifying billing administration.
Data Source
AI summary
An aspect of the present invention enables users to avail specialized services using missed calls. In one embodiment, a missed call server on receiving an indication that a missed call has been placed by a user to a phone number, determines the specialized service corresponding to the phone number, and then sends a data to the service provider offering the determined service. The service provider then delivers the specialized service (sought to be availed) to the user. One of the specialized services is the delivery of content to the user. Thus, a user is enabled to access different contents by placing missed calls to the appropriate phone numbers.