Machine Learning Location Prediction for Secure Product Pickup

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Solution Overview

Problem

Existing shopping systems are inconvenient, requiring customers to physically visit stores, leading to time wastage and inefficiencies, especially when products are not available at the initial location.

Innovation Solution

A system utilizing machine-learning to predict convenient locations for customers to obtain products, which includes processing requests with product identifiers, customer identifiers, and location information, and generating digital identification codes for secure product pickup.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If customers physically visit stores to shop, then they can obtain products directly, but they waste time traveling and shopping becomes inconvenient

Engineering Contradiction:
Improveshopping convenienceVSAvoidtime spent traveling and shopping
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary actions by predicting customer locations in advance using machine learning models that analyze historical data, current context, and product availability. This allows the system to proactively notify customers of optimal pickup locations before they arrive, eliminating the need for physical store visits and reducing time loss.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service by automatically analyzing customer data, predicting locations, and notifying customers without requiring them to physically visit stores or manually check availability. The machine learning model autonomously processes information and provides personalized location recommendations, making the shopping process convenient and time-efficient.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If stores offer curbside pickup or home delivery, then shopping convenience improves, but the services are unsophisticated and require constant communication

Engineering Contradiction:
Improveshopping convenienceVSAvoidservice sophistication
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system implements sophisticated feedback mechanisms by continuously analyzing customer responses, pickup patterns, and location predictions to refine machine learning models. The system learns from customer behavior and automatically adjusts recommendations, eliminating the need for constant communication while maintaining high service sophistication through data-driven insights.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system replaces manual communication and coordination with automated machine learning-based prediction and notification systems. Instead of requiring constant back-and-forth communication between customers and store staff, the system uses algorithms to autonomously determine optimal pickup locations and notify customers, significantly reducing service complexity while improving convenience.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Reliability

If a store does not have a particular item, then customers must visit additional locations, but this increases time wastage and shopping hassle

Engineering Contradiction:
Improveproduct availabilityVSAvoidtime spent visiting multiple locations
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system provides universal product availability information across multiple store locations by integrating data from various sources and using machine learning to predict where products are available. This multi-functional approach allows customers to obtain any product at the predicted optimal location without needing to visit multiple stores, ensuring reliability while eliminating time waste.

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Reliability

If the system generates and communicates digital identification codes, then transaction security improves, but system complexity increases

Engineering Contradiction:
Improvetransaction securityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system uses digital identification codes as simplified copies of customer identity and authorization information. Instead of complex authentication protocols, the system generates and communicates unique digital codes that customers present for pickup, providing strong security through a simple, elegant mechanism that does not significantly increase system complexity.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS12340411B2Computing techniques to predict locations to obtain products utilizing machine-learning
Publication Date: 2025.06.24 CAPITAL ONE SERVICES LLC
  • US12340411B2 patent drawing
  • US12340411B2 patent drawing
  • US12340411B2 patent drawing

AI summary

Various embodiments are generally directed to techniques utilizing computers to determine one or more locations for a customer to pickup a product based on a trained models. Embodiments may also include generating a code that may be utilized to obtain the product and perform a verification operation.