Machine Learning Model for Dynamic User Segment Generation

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Solution Overview

Problem

Conventional segmentation systems face complexity in user interfaces, inefficiency in resource utilization, and limited flexibility in analyzing diverse datasets, leading to overly complex and resource-intensive processes that often result in less meaningful segment generation.

Innovation Solution

A specially trained machine-learning model generates an emerging user segment based on target outcomes and respondent attributes from digital surveys, allowing for dynamic prediction of users with similar characteristics, even if they haven't responded, and integrates this segment into graphical user interfaces for targeted actions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If conventional segmentation systems analyze all digital input traits to build segments, then comprehensive segment coverage is achieved, but computing resources are wasted on non-deterministic or unrelated traits

Engineering Contradiction:
Improvesegment accuracyVSAvoidcomputing resource waste
Core Design Contradiction:
ReliabilityVSLoss of energy

Solution Approach 1:

The system extracts and analyzes only the deterministic subset of input traits that are actually relevant to forming the target user segment, rather than processing all available digital input traits. This extraction approach eliminates waste on non-deterministic or unrelated traits while maintaining segment accuracy.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system applies different processing quality to different traits: deterministic traits receive full analytical attention while non-deterministic traits are excluded or minimally processed. This local differentiation optimizes resource allocation based on the actual contribution of each trait to segment formation.

Inventive Principle:
Principle #3Local quality

2Adaptability or versatility

If conventional segmentation systems provide many tools and options in user interface, then user customization capability is improved, but user interface complexity increases

Engineering Contradiction:
Improvesegment customizationVSAvoiduser interface complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system performs automatic segment generation using machine learning models without requiring users to manually configure complex parameters or navigate multiple interface options. The AI system serves itself by autonomously identifying patterns and creating segments, eliminating the need for complex user-facing configuration tools.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The machine learning model provides a universal solution that handles diverse segmentation needs through a single interface, replacing the need for multiple specialized tools and options. One system accomplishes what previously required numerous separate functions and configuration choices.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Measurement precision

If conventional segmentation systems are highly customized for specific features, then feature-specific analysis precision is improved, but scope and application flexibility are limited

Engineering Contradiction:
Improvefeature analysis precisionVSAvoiddataset scope
Core Design Contradiction:
Measurement precisionVSAdaptability or versatility

Solution Approach 1:

The machine learning model is designed to handle multiple feature domains and dataset types through a unified approach. Rather than creating separate customized systems for website visits, webpage visits, or other features, a single ML model adapts to analyze diverse datasets while maintaining precision through learning from data patterns.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system dynamically adapts to different feature domains and dataset structures rather than being statically configured for specific features. The machine learning model adjusts its analysis approach based on the input data characteristics, providing both precision and flexibility.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS20230039338A1Machine-learning models for generating emerging user segments based on attributes of digital-survey respondents and target outcomes
Publication Date: 2023.02.09 QUALTRICS LLC
  • US20230039338A1 patent drawing
  • US20230039338A1 patent drawing
  • US20230039338A1 patent drawing

AI summary

The present disclosure relates to systems, non-transitory computer-readable media, and methods that utilize a specially trained machine-learning model to generate an emerging user segment based on a target outcome for digital survey responses and respondent attributes of respondents to such digital surveys. In some cases, for instance, the emerging user segment includes a group of users that share the same or similar characteristics as the subset of respondents. By analyzing respondent attributes of digital survey respondents that match a target outcome, the disclosed systems can use the specially trained machine-learning model to dynamically predict users that likely have (or are at risk of having) the same or a similar target outcome—even if such users did not respond to the relevant digital survey.