ML-Based Process Automation for Self-Healing Transactions
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Solution Overview
Problem
Computer processes in networked systems for transactions often fail undetected, leading to incomplete transactions and issues like delayed payments or unshipped goods due to excessive resource utilization, which existing technologies fail to promptly remediate.
Innovation Solution
A computing system that uses machine learning to analyze training data and real-time transaction data to identify potential failures, generating prediction data that triggers process automation scripts to remediate stalled processes, thereby maintaining efficient resource utilization and completing transactions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If machine learning predictive models and automation scripts are implemented to detect and remediate failed processes, then system reliability and transaction completion rates improve, but device complexity and implementation difficulty increase
Solution Approach 1:
The system performs preliminary actions by training predictive models on historical process data before actual failures occur. The model learns patterns of process degradation and failure from past transactions, enabling early detection and automated remediation before critical failures impact transaction completion. This preliminary training phase builds the intelligence needed for reliable real-time process monitoring.
Solution Approach 2:
The system implements self-service through automated remediation scripts that execute without human intervention when process failures are detected. The predictive model identifies failing processes, selects appropriate remediation actions from predefined scripts, and executes them automatically. This self-healing capability improves reliability while reducing the need for complex manual intervention systems.
2Productivity
If real-time analysis of transaction data is performed to identify failed processes, then transaction completion rates improve, but processing time and computational resources increase
Solution Approach 1:
The system performs preliminary analysis during the training phase by processing historical transaction data to establish baseline patterns of normal and failed processes. This pre-computed knowledge enables faster real-time inference, as the model only needs to compare current transactions against learned patterns rather than analyzing all possible failure modes from scratch. This significantly reduces real-time processing time while maintaining high transaction completion rates.
Solution Approach 2:
The system replaces mechanical rule-based process monitoring with machine learning-based predictive analysis. Instead of using rigid if-then rules that require extensive manual configuration and processing, the neural network model automatically learns complex patterns from historical data and makes predictions in real-time. This substitution reduces computational overhead and processing time while improving transaction completion detection accuracy.
Data Source
AI summary
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving training data for multiple datasets that include information about a computing process. The training data is received at a computing system that includes a data manager, a data classifier, and a machine learning (ML) system. The data classifier annotates the training data as being associated with a particular dataset and as being descriptive of computing processes executed to perform transactions. The ML system receives the annotated training data and data about a transaction operation of the system, trains a predictive model to generate prediction data that indicates a runtime condition of the system, and provides the prediction data to a process automation module of the system. The module executes process automation scripts to remediate the computing process, where the computing process is executed by the system to perform the real-time transaction operation.


