Personalized Text Conversation System Using ML Segmentation

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Solution Overview

Problem

Current machine-generated text-based conversation systems lack the ability to respond in a meaningful and personalized manner to individual users, as they rely on general pre-prepared responses and fail to account for user-specific conditions and preferences.

Innovation Solution

A method and system utilizing machine learning to receive user-specific features and preferences, generating probabilistic outputs through probabilistic and classifying machine learning models, and interfacing conversationally with users to provide tailored text-based interactions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If general pre-prepared responses are used for all users, then the system is simple and fast to operate, but the response is not personalized or meaningful to specific users

Engineering Contradiction:
Improvepersonalization capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system segments users into different intervention classes based on their characteristics and responses. By dividing the user population into distinct groups (e.g., through clustering algorithms), the system can provide personalized responses to each segment while maintaining overall system manageability. This resolves the contradiction by enabling personalization without requiring completely custom responses for every individual user.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system changes parameters such as user features, preferences, and intervention class assignments to dynamically generate personalized responses. By varying these parameters based on user input and machine learning model predictions, the system achieves adaptability and personalization while using a structured framework that controls complexity.

Inventive Principle:
Principle #35Parameter changes

2Adaptability or versatility

If user-specific features and preferences are processed through machine learning models, then personalized responses are generated, but the computational complexity and processing time increase

Engineering Contradiction:
Improveuser-specific customizationVSAvoidresponse generation efficiency
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The system performs preliminary actions by pre-training machine learning models offline and pre-processing user data into standardized formats. By preparing models and data structures in advance, the system reduces real-time computational requirements, enabling personalized responses without significant delays during actual user interactions.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The machine learning models automatically process user features and preferences without requiring manual intervention. The system self-adjusts by using the trained models to predict intervention classes and generate personalized responses autonomously, maintaining efficiency while achieving high levels of customization.

Inventive Principle:
Principle #25Self-service

3Measurement precision

If multiple machine learning models are used for probabilistic output and classification, then accurate personalized responses are achieved, but the system complexity increases

Engineering Contradiction:
Improveresponse accuracyVSAvoidmodel architecture complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system merges multiple machine learning models into a unified architecture where a probabilistic model outputs predictions that are fed into a classification model. By combining these models in an integrated pipeline and using shared data structures, the system achieves high accuracy through multiple processing stages while avoiding the complexity of completely separate, independent systems.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS11275903B1System and method for text-based conversation with a user, using machine learning
Publication Date: 2022.03.15 RETAIN HEALTH INC
  • US11275903B1 patent drawing
  • US11275903B1 patent drawing
  • US11275903B1 patent drawing

AI summary

In an aspect, systems and methods for text-based conversation with a user, using machine learning, include receiving, using a computing device, at least a feature associated with the user's condition and at least a preference input; generating, using the computing device, a probabilistic output by operating a probabilistic machine learning model input with the at least a feature; classifying, using the computing device, an intervention class by operating a classifying machine learning model input with the probabilistic output and the at least a feature; and, interfacing conversationally, using the computing device, with the user by text generated as a function of the intervention class and the at least a preference input.