Mobile Activity Manager Integrating Workflow and Communication

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Solution Overview

Problem

Current task management systems lack integration of communication functionalities, leading to inefficiencies in task collaboration and management, as they do not effectively prioritize tasks based on contextual information and do not provide timely notifications and alerts.

Innovation Solution

A computer-implemented method and system that integrates workflow and task management with collaborative communication capabilities, allowing for contextually optimized task prioritization, timely notifications, and alerts through a processor that receives workflow requests, opens communication sessions, and prioritizes tasks based on requested start and completion times, using various communication mediums such as text, multimedia, voice, and video calls.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If task management systems integrate communication functionalities, then collaboration efficiency is improved, but device complexity increases

Engineering Contradiction:
Improvecollaboration efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent combines task management and communication functionalities into a single integrated system. The mobile device merges workflow management, messaging, voice calls, video calls, and notification systems into one unified platform, allowing users to manage tasks and communicate with collaborators without switching between separate applications, thereby improving collaboration efficiency while consolidating system complexity into a single integrated architecture

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The mobile device is designed as a universal platform that performs multiple functions: task management, instant messaging, voice communication, video conferencing, and notification delivery. This multi-functional approach allows a single device to handle diverse collaboration needs, improving productivity by eliminating the need for multiple separate systems while managing complexity through integrated design

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Loss of time

If tasks are prioritized based on contextual information, then task completion timeliness is improved, but information processing complexity increases

Engineering Contradiction:
Improvetask completion timelinessVSAvoidinformation processing complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The system performs preliminary prioritization of tasks based on contextual information such as deadlines, importance levels, and resource availability before tasks are executed. By pre-calculating and organizing task priorities using available contextual data, the system reduces decision-making time during task execution and ensures timely completion without requiring complex real-time analysis during task performance

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system continuously monitors task progress, resource availability, and changing conditions, using this feedback to dynamically adjust task priorities. This feedback mechanism allows the system to respond to changing contexts and ensure timely task completion while managing processing complexity through iterative refinement rather than exhaustive analysis

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If multiple communication mediums are integrated, then communication versatility is improved, but system complexity increases

Engineering Contradiction:
Improvecommunication versatilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The mobile device integrates multiple communication mediums including instant messaging, voice calls, video calls, and notification systems into a single unified platform. This universal communication hub allows users to switch between different communication modes seamlessly, improving versatility while managing complexity through integrated architecture that handles multiple protocols and formats within a single system framework

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS8620709B2Mobile activity manager
Publication Date: 2013.12.31 AVAYA INC
  • US8620709B2 patent drawing
  • US8620709B2 patent drawing
  • US8620709B2 patent drawing

AI summary

A computer-implemented method for handling a microflow includes receiving a workflow request that includes a task associated with the workflow and a contact address associated with the task, performing an operation associated with receiving the workflow request that includes at least one of opening a communication session with the contact address and sending a response to the workflow request to the contact address. The method further includes storing the task, prioritizing the task, and performing an operation associated with execution of the workflow including at least one of opening a communications session with the contact address, sending a status associated with performance of the task, and sending a completion status of the task.