Mobile Alert Relay for DIY Security Monitoring Escalation
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Solution Overview
Problem
Existing DIY home security systems lack the capability to communicate with remote monitoring facilities, leaving homeowners without professional monitoring services.
Innovation Solution
A software application on mobile devices enables professional monitoring services by receiving alerts from DIY security systems, providing user notifications, and automatically contacting remote monitoring facilities if the user fails to respond within a predetermined time.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of manufacture
If DIY security systems use simple alert notification methods (text message, email, phone call), then installation ease and cost-effectiveness are improved, but the ability to communicate with remote monitoring facilities deteriorates
Solution Approach 1:
The patent introduces a mobile device as an intermediary between the DIY security system and the remote monitoring facility. The security system sends alerts to the mobile device, which then acts as a gateway to communicate with the monitoring facility, enabling DIY systems to access professional monitoring services without modifying the original simple system architecture.
Solution Approach 2:
The mobile device serves multiple functions: receiving alerts from the DIY security system, providing user notifications, monitoring user response time, and transmitting messages to remote monitoring facilities. This multi-functional approach allows a single device to bridge the gap between simple DIY systems and professional monitoring services.
2Loss of time
If DIY systems notify homeowners directly of security events, then response time and user awareness are improved, but professional monitoring services become unavailable
Solution Approach 1:
The system implements a feedback mechanism where the mobile device monitors whether the user responds to security alerts within a predetermined time period. If the user does not respond, the system automatically transmits the alert to the remote monitoring facility, creating a closed-loop feedback system that ensures professional monitoring activation when needed.
Solution Approach 2:
The mobile device is pre-configured with the ability to automatically contact remote monitoring facilities based on predetermined conditions (user non-response within a time period). This preliminary setup ensures that professional monitoring services are activated automatically without requiring manual intervention or system modification.
3Quantity of substance
If homeowners install DIY security systems without monthly monitoring fees, then cost-effectiveness is improved, but the ability to receive professional monitoring deteriorates
Solution Approach 1:
The system enables DIY security systems to self-activate professional monitoring services through the mobile device. When a security event occurs and the user does not respond within the predetermined time period, the system automatically transmits the alert to the remote monitoring facility without requiring additional installation costs or monthly fees from the homeowner.
Data Source
AI summary
The present disclosure relates to a software application used on mobile devices that enables professional monitoring services to DIY monitoring systems that lack an ability to communicate with remote monitoring facilities. In one embodiment, alert messages are transmitted by a monitoring system gateway and received by a personal communication device. The alert messages indicate occurrences of events at a monitored premises. When the software application determines that an incoming communication is an alert message, an indication is provided to a user of the mobile device that an event has occurred at the premises, and giving the user a predetermined time period in which to respond to the indication. If the user fails to respond to the indication within a predetermined time period, a message is transmitted to a remote monitoring facility, alerting the remote monitoring facility of the event.