Customizing Mobile Apps via Entity Association Framework

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Solution Overview

Problem

Existing mobile applications for financial institutions and other entities often have similar functionalities, leading to a lack of customization for users associated with different entities, resulting in a suboptimal user experience.

Innovation Solution

A system and method for customizing mobile applications based on user associations with entities, allowing a single generic application to be downloaded and tailored for specific entities, such as financial institutions or content providers, by using a service provider system that includes web application, mobile application, messaging, and distribution systems to facilitate download, customization, and updates across various devices and operating systems.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If each financial institution releases its own version of mobile application, then each institution can provide customized functionality, but the functionality becomes substantially similar and customization opportunity is lost

Engineering Contradiction:
Improvecustomization capabilityVSAvoidapplication version diversity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent applies universality by creating a single generic mobile application that can serve multiple financial institutions through customization mechanisms. The application framework is designed to be universally compatible across different institutions while maintaining the ability to be tailored to each institution's specific requirements, thereby eliminating the need for separate application versions for each financial institution.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent implements local quality by allowing different portions of the generic application to be customized according to each financial institution's specific needs. While the core application structure remains universal, specific modules, interfaces, and functionalities can be locally adapted to match each institution's branding, features, and operational requirements.

Inventive Principle:
Principle #3Local quality

2Device complexity

If a single generic mobile application is downloaded, then device complexity is reduced, but customization for different entities is insufficient

Engineering Contradiction:
Improveapplication installation simplicityVSAvoidentity-specific customization
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The patent applies preliminary action by pre-configuring the generic application with customization frameworks and parameters before deployment. The application is prepared in advance with the capability to receive and process institution-specific customization data, allowing for tailored functionality to be applied after installation without requiring multiple application versions.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent implements dynamics by designing the application to be adaptable and configurable after installation. The generic application framework includes dynamic elements that can be modified based on the user's association with specific financial institutions, enabling the application to transform from a generic version to an institution-specific customized version through configuration changes rather than reinstallation.

Inventive Principle:
Principle #15Dynamics

3Reliability

If multiple mobile applications are maintained for different financial institutions, then each institution receives dedicated service, but user experience is suboptimal due to lack of integration

Engineering Contradiction:
Improveinstitutional service dedicationVSAvoiduser experience consistency
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent applies merging by consolidating multiple institution-specific applications into a single generic application framework. This unified approach combines the functionality of multiple separate applications while maintaining the ability to provide dedicated services for each financial institution through customized configurations within the same application environment.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent implements the intermediary principle by introducing a customization layer or framework that acts as a mediator between the generic application core and institution-specific requirements. This intermediary layer enables the application to maintain institutional dedication while providing a consistent, unified user experience across different financial institutions.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8943124B2Systems and methods for customizing mobile applications based upon user associations with one or more entities
Publication Date: 2015.01.27 FISERV INC
  • US8943124B2 patent drawing
  • US8943124B2 patent drawing
  • US8943124B2 patent drawing

AI summary

Systems and methods for customizing mobile applications are provided. The systems and methods may include a computer program product, comprising a computer-usable medium having a computer-readable program code adapted to be executed to implement a method for customizing a mobile application, said method comprising: receiving or retrieving information representative of (i) a user, and (ii) an entity that the user is affiliated with; delivering the information representative of (i) the user, and (ii) the entity that the user is affiliated with; receiving customization information associated with one or both of the user or the entity; and presenting a user interface for the user, the user interface reflecting at least a portion of the customization information.