Mobile Bill Server Adaptation for Viewer Installation Status

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Solution Overview

Problem

Existing mobile bill providing technologies fail to stably deliver bills to mobile terminals without a bill viewer installed, leading to user inconvenience and increased mobile data charges, as they primarily focus on converting offline content to online content rather than ensuring bill availability regardless of the terminal environment.

Innovation Solution

A method and server system that determine if a bill viewer is installed on a mobile terminal, transmitting an electronic bill if not, and providing guidance for installation, ensuring the bill can be viewed independently of the bill viewer, using messages like short messages or emails with access keys or URLs, and adjusting timing for retransmissions based on response receipt.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Extent of automation

If mobile bill is provided using push message requiring bill viewer installation, then bill delivery automation is improved, but user convenience deteriorates when viewer is not installed

Engineering Contradiction:
Improvebill delivery automationVSAvoiduser convenience
Core Design Contradiction:
Extent of automationVSEase of operation

Solution Approach 1:

The patent introduces a dual-message system where a first push message notifies bill availability and a second push message delivers the actual bill. This intermediary approach allows the system to check viewer installation status between messages, ensuring automated delivery while accommodating users who may not have the viewer installed by providing alternative delivery methods or installation prompts.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary checks to determine whether the bill viewer is installed before delivering the bill. This preliminary action allows the system to prepare appropriate delivery methods in advance, sending installation guidance messages or alternative bill formats before the actual bill delivery, thus maintaining automation while ensuring user convenience.

Inventive Principle:
Principle #10Preliminary action

2Productivity

If bill is delivered assuming bill viewer is installed, then delivery efficiency is improved, but reliability deteriorates when viewer is not installed

Engineering Contradiction:
Improvedelivery efficiencyVSAvoidbill delivery reliability
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The patent implements a feedback mechanism where the system checks whether the bill viewer is installed on the user's terminal before delivering the bill. Based on this feedback, the system adapts its delivery method - either sending the bill directly via push message if the viewer is installed, or providing alternative delivery methods and installation guidance if it is not, thereby maintaining both efficiency and reliability.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The delivery system dynamically adjusts its behavior based on the installed state of the bill viewer. The system can switch between different delivery modes (direct push message delivery vs. alternative methods with installation prompts) depending on real-time conditions, ensuring reliable delivery regardless of the viewer installation status while maintaining high efficiency.

Inventive Principle:
Principle #15Dynamics

3Adaptability or versatility

If mobile content service technology is used to generate bills, then adaptability to different terminals is improved, but stability of bill delivery deteriorates

Engineering Contradiction:
Improveterminal adaptabilityVSAvoidbill delivery stability
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The patent segments the bill delivery process into distinct phases: notification phase (first push message), status check phase (viewer installation verification), and delivery phase (second push message with actual bill). This segmentation allows the system to adapt to different terminal configurations at each stage while maintaining overall delivery stability through structured progression through the phases.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS9277061B2Method of providing mobile bill and server for performing the same
Publication Date: 2016.03.01 LG CNS CO LTD
  • US9277061B2 patent drawing
  • US9277061B2 patent drawing
  • US9277061B2 patent drawing

AI summary

A mobile bill providing server receives bill details for a particular user from a mobile bill issuing server and provides a mobile bill to a mobile terminal available for installation of a bill viewer, the mobile bill being dependent upon the bill viewer. A mobile bill providing method includes searching for the mobile terminal associated with the particular user and determining whether the bill viewer has been installed in the mobile terminal. If the bill viewer has not been installed in the mobile terminal, the method includes transmitting an electronic bill independent of the bill viewer and guidance information for installation of the bill viewer to the mobile terminal, waiting for a period of time until the bill viewer is installed in the mobile terminal, and when the bill viewer is installed, transmitting the mobile bill to the mobile terminal.