Autonomous Mobile Body Support Dispatch for Skilled Nearby Workers
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Solution Overview
Problem
Existing systems fail to appropriately assign tasks to workers for autonomous mobile bodies, leading to inefficiencies and downtime when the mobile bodies become immobile, as they rely on inappropriate or unavailable workers, which can stop the service provided by the mobile bodies.
Innovation Solution
A support system that receives requests for tasks from autonomous mobile bodies, determines the necessary tasks, and transmits call information to suitable workers via terminals, ensuring they have the right skills and are within a predetermined distance, thereby optimizing task performance and reducing downtime.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If tasks are assigned to workers without verifying their suitability and availability, then the assignment process is simple and fast, but the mobile body experiences downtime and service quality deteriorates
Solution Approach 1:
The system performs preliminary verification of worker suitability and availability before task assignment by checking worker profiles against task requirements and current worker status. This pre-verification ensures that only qualified and available workers are selected, preventing service disruptions while maintaining efficient assignment processes.
2Reliability
If the system waits for worker applications before assigning tasks, then worker suitability is ensured, but task completion time increases
Solution Approach 1:
The system pre-identifies and pre- verifies suitable workers by matching their profiles with task requirements before tasks are posted. This preliminary preparation creates a ready pool of qualified workers, enabling rapid assignment when tasks arise without requiring time-consuming application processes.
Solution Approach 2:
The system continuously monitors worker availability and task completion status, using this feedback to dynamically update the pool of suitable workers. This real-time feedback mechanism ensures that the most appropriate available workers are quickly identified and assigned, reducing task completion time while maintaining suitability standards.
3Ease of operation
If workers are not properly selected for tasks, then assignment is quick, but task performance quality and mobile body operation reliability deteriorate
Solution Approach 1:
The system performs preliminary matching of worker skills and availability with task requirements before assignment. By pre-filtering and pre-verifying worker suitability, the system maintains simple assignment operations while ensuring high reliability through automated compatibility checking between worker profiles and task demands.
Data Source
AI summary
A support method performed by a support system that provides support for an autonomous mobile body includes: receiving request information indicating a request for the support; determining a task relating to the autonomous mobile body by using the request information received; transmitting, to one or more terminals used by one or more supporters, call information indicating a call for one or more workers who perform the task determined; receiving, from a terminal among the one or more terminals, application information indicating an application for the call; and transmitting instruction information indicating an instruction to perform the task to the terminal that has transmitted the application information.