Mobile Call Content Delivery for Real-Time Caller Credibility
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Solution Overview
Problem
Mobile device users face challenges in identifying and managing unwanted calls, such as spam and scam calls, due to limited tools available for real-time credibility assessment of callers, leading to a high rate of unanswered business calls.
Innovation Solution
A method and system that utilize a content delivery network to assign IP addresses and user identifiers to mobile devices, forward call content data from enterprise accounts, and establish communication channels to route calls, enabling the display of call content before answering, which includes caller information and interactive options.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If caller ID or basic data services are used to display caller information, then users can identify some call sources, but users cannot assess caller credibility in real-time to distinguish spam/scam calls from legitimate calls
Solution Approach 1:
The system performs preliminary actions by pre-fetching and caching caller credibility content (web pages, images, videos, text) before the actual call occurs. When a call is incoming, the mobile device quickly retrieves pre-prepared credibility information from the server, enabling immediate assessment without delaying the call connection. This resolves the contradiction by having credibility information ready in advance, eliminating the real-time information gap.
Solution Approach 2:
The patent introduces a server as an intermediary between the mobile device and the caller credibility information. The server acts as a mediator that stores, manages, and delivers comprehensive caller credibility content to mobile devices. This intermediary enables users to access detailed credibility assessments (including web pages, images, videos, and text descriptions) without the mobile device needing to directly query or analyze caller data in real-time, thus resolving the information gap.
2Reliability
If comprehensive call content data is transmitted to mobile devices, then users can make informed decisions about call credibility, but network bandwidth and system resources are consumed
Solution Approach 1:
The system applies local quality by delivering customized call content data specific to each caller-mobile device pair. Instead of broadcasting universal caller information to all devices, the server identifies and sends only the relevant credibility content (web pages, images, videos, text) that is locally optimized for the specific call context. This targeted delivery reduces unnecessary network bandwidth consumption while maintaining high reliability in credibility assessment.
Solution Approach 2:
The patent uses copying by creating and distributing digital copies of caller credibility content (web pages, images, videos, text) from the server to mobile devices. Rather than transmitting live or real-time data streams that consume continuous bandwidth, the system creates static copies of the necessary credibility information and delivers them on-demand. These copied files can be cached and displayed locally, significantly reducing ongoing network resource consumption while providing comprehensive credibility data.
3Reliability
If call content is delivered and communication channels are established before calls are routed, then users can assess caller credibility in advance, but call setup time and system complexity increase
Solution Approach 1:
The system performs preliminary actions by initiating call content delivery and establishing communication channels between the mobile device and server before the actual call is routed. This allows credibility information to be prepared and transmitted in advance, so when the call arrives, the user already has the necessary information to assess caller credibility quickly. The call setup time increase is minimized because the content delivery occurs asynchronously in the background.
Solution Approach 2:
The patent implements periodic action by using asynchronous, non-blocking communication patterns. The call content delivery, channel establishment, and call routing occur as separate periodic tasks rather than a single sequential process. The mobile device can receive credibility content, establish communication channels, and prepare for the call in periodic intervals, allowing the system to manage multiple operations concurrently without significantly extending the overall call setup time.
Data Source
AI summary
One example method of operation may include one or more of identifying a calling device number of a calling device, matching the calling device number with one or more of a plurality of enhanced call content profiles, selecting, based on a call identifier, one of the enhanced call content profiles comprising enhanced call content intended for one or more call recipient device numbers, and forwarding the enhanced call content associated with the selected enhanced call content profile to one of the call recipient devices.