Mobile Caller ID Query via Intermediary Processing Center

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Solution Overview

Problem

Current mobile telephone systems fail to provide adequate information about a calling party due to varying carrier technologies and standards, leading to inconsistent and carrier-dependent caller identification, which limits the information available to the called party.

Innovation Solution

A method and system that allows mobile devices to receive enhanced information about a calling party by transmitting a request via a data communication channel to a query processing center, using the calling device's identifier to access a database and retrieve customized information, which can include caller name, location, and other details, independent of the carrier or network provider.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If carrier-dependent caller identification systems (ANI, Caller ID, CNAM, CNAP) are used, then basic caller information can be obtained, but the information quality varies and is inconsistent across different carriers and networks

Engineering Contradiction:
Improvecaller information completenessVSAvoidinformation consistency
Core Design Contradiction:
Loss of informationVSReliability

Solution Approach 1:

The patent introduces an independent query processing center as an intermediary between the mobile device and caller information databases. This mediator receives queries from mobile devices, accesses multiple information sources including but not limited to carrier databases, and aggregates comprehensive caller information independently of any single carrier's system, thereby improving both information completeness and consistency

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system creates a universal caller information query mechanism that works across all carriers and network types. The query processing center is designed to handle multiple information sources and standards, providing consistent caller identification functionality regardless of which carrier or network type is involved, thus resolving the inconsistency problem

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If information is obtained through carrier service providers, then caller identification is available, but the information availability depends on the specific carrier's technology and standards

Engineering Contradiction:
Improvecarrier independenceVSAvoidcaller information availability
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The independent query processing center acts as a mediator that aggregates information from multiple carriers and networks, providing comprehensive caller information without dependency on any single carrier's system. This intermediary approach ensures carrier independence while maintaining information availability

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system merges information from multiple carriers, networks, and sources into a unified caller identification response. By combining resources from different carriers rather than relying on one, the system achieves both carrier independence and comprehensive information availability

Inventive Principle:
Principle #5Merging (Combining)

3Loss of information

If traditional caller identification systems are used, then basic telephone number identification is provided, but enhanced information (name, picture, custom data) is not reliably available

Engineering Contradiction:
Improveenhanced caller informationVSAvoidsystem architecture
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The query processing center serves as an intermediary that handles the complexity of accessing and aggregating enhanced caller information from multiple sources. This externalizes the system complexity from the mobile device to a centralized service, providing enhanced information without significantly increasing device complexity

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The mobile device is empowered to independently query for enhanced caller information through the data communication channel without requiring complex integrated systems. The device sends requests and receives comprehensive responses, achieving self-service for enhanced information retrieval while maintaining simple device architecture

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS8611874B2Automated mobile intelligent call processing system
Publication Date: 2013.12.17 NEUSTAR INFORMATION SERVICES
  • US8611874B2 patent drawing
  • US8611874B2 patent drawing
  • US8611874B2 patent drawing

AI summary

A system and method for providing enhanced information to a mobile telephone regarding a calling device is described. The system and method includes receiving an incoming call request at a mobile telephone including the identifier of the calling device. An information request is then formulated including the identifier of the calling device. The information request is transmitted from the mobile phone to the query processing center via a data communication channel. A response is then obtained from the data processing center and transmitted to the mobile phone via the data communication channel. The response received from the data processing center includes the requested information related to the calling device.