Mobile EV Charging Service Selection via Terminal Program
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Solution Overview
Problem
Users face challenges in selecting suitable agents or power supply vehicles for vehicle charging services, as existing systems do not provide adequate options for personalized service selection.
Innovation Solution
A terminal program that allows users to select and request suitable service staff or service vehicles for vehicle charging, presenting available charging methods and facilitating communication between users and service providers through a server apparatus, enabling personalized service dispatch.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a service system provides charging services to user vehicles, then the service functionality is improved, but the system complexity increases due to the need to manage multiple service staff and service vehicles
Solution Approach 1:
The service system is segmented into distinct components: service staff (including mobile charging vehicles) and service facilities (including fixed charging stations). This segmentation allows the system to manage complexity by organizing resources into separate, manageable groups that can be independently controlled and dispatched through the server apparatus.
Solution Approach 2:
A server apparatus acts as an intermediary between user terminals and service providers. The server receives service requests from users, manages the dispatch of service staff and vehicles, and coordinates charging operations. This intermediary layer simplifies the overall system complexity by centralizing control logic and reducing direct interactions between multiple components.
2Ease of operation
If users can select from multiple service options, then the ease of operation is improved, but the information processing complexity increases
Solution Approach 1:
The server apparatus performs preliminary actions by pre-managing and organizing service staff and service vehicle information before user requests arrive. Service providers register their capabilities and availability in advance, allowing the server to quickly match user requests with appropriate services without requiring complex real-time processing.
Solution Approach 2:
The system implements feedback mechanisms where the server apparatus communicates service options, status, and results back to user terminals. This structured feedback loop simplifies information processing by providing users with clear, actionable information about available services, selected providers, and charging status, reducing the complexity of user decision-making.
Data Source
AI summary
A terminal program for requesting a service to dispatch a service staff or a service vehicle to a location in which a user vehicle is parked and charge a battery installed in the user vehicle causes a computer to execute operations, the operations including presenting method data indicating a charging method that can be used by a user for each service staff or service vehicle to the user and accepting a user operation to select a service staff or a service vehicle, and transmitting request data indicating the service staff or the service vehicle selected by the user operation and requesting the service to a server apparatus.