Mobile Device Collision Detection and Service Offer Automation
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Solution Overview
Problem
Current methods for managing collision events in vehicles are inefficient, relying on manual assessments and communication with service providers, leading to inaccurate damage evaluations and disparate price quotes, and requiring individuals to manually schedule appointments.
Innovation Solution
A computer-implemented method using an electronic mobile device with sensors to automatically detect collision events, initiate a reverse communication session with a collision management server, and receive offers from service providers, facilitating accurate assessments and transparent pricing, as well as scheduling appointments.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If manual assessment and communication methods are used for collision events, then service providers can evaluate damage, but the assessment accuracy deteriorates and price quotes become disparate
Solution Approach 1:
The system enables self-service by automatically collecting sensor data from the vehicle and generating collision assessments without requiring manual intervention. The electronic mobile device autonomously initiates reverse communication sessions and coordinates with service providers, eliminating the need for individuals to manually assess damage while maintaining high assessment accuracy through objective sensor measurements.
Solution Approach 2:
The patent replaces manual mechanical assessment processes with automated electronic systems. Sensor data collection, collision detection, and damage assessment are performed automatically through electronic means rather than manual inspection, substituting human operators with an automated system that provides consistent and accurate assessments.
2Productivity
If individuals manually communicate collision events to service providers, then service providers can provide price quotes, but the process becomes inefficient and time-consuming
Solution Approach 1:
The system performs preliminary actions by automatically collecting and analyzing sensor data immediately upon collision detection, before any manual intervention is needed. The electronic mobile device proactively initiates reverse communication sessions with service providers, preparing all necessary information in advance to eliminate delays associated with manual communication and appointment scheduling.
Solution Approach 2:
The system implements feedback loops where sensor data continuously monitors collision events, automatically triggers communication with service providers, and receives price quotes and availability information. This automated feedback mechanism eliminates the need for manual back-and-forth communication, significantly improving productivity while reducing the time required for collision event management.
3Loss of information
If reverse communication sessions are initiated automatically, then transparency between individuals and service providers increases, but the system complexity increases
Solution Approach 1:
The electronic mobile device serves as an intermediary that automatically manages reverse communication sessions between service providers and individuals. It collects sensor data, initiates communications, transmits collision information, and coordinates responses, thereby maintaining full information transparency while shielding users from the underlying system complexity through automated mediation.
Data Source
AI summary
Systems and methods relate to, inter alia, receiving a set of sensor data from a set of sensors communicatively coupled to the electronic mobile device. The systems and methods may further include determining automatically from the set of sensor data that the collision event occurred during the operation of the automotive device. The systems and methods may further include initiating, in response to determining that the collision event occurred, a reverse communication session between the electronic mobile device and a collision management server. The electronic mobile device, via the initiated reverse communication session, may be configured to receive a first offer from a first service provider and a second offer from a second service provider. The first offer and the second offer are for servicing the automotive device by the first service provider and the second service provider, respectively.