Mobile Content Management System for Multi-Device Adaptation

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Solution Overview

Problem

Current mobile banking systems face challenges in efficiently distributing content across multiple device types, integrating with location-based services, and providing secure, context-aware alerts and content delivery, which limits their ubiquity and functionality.

Innovation Solution

A computer system that integrates a business infrastructure to support secure mobile customer alerts, content delivery, and context integration across multiple device types by leveraging identity, location, and activity, using a mobile implementation channel that abstracts away delivery peculiarities and provides logging and security support, enabling push notifications and user-initiated downloads.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If content distribution is performed across multiple mobile device types, then device compatibility and versatility are improved, but system complexity and difficulty of implementation increase

Engineering Contradiction:
Improvedevice compatibilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements a universal content management system that can distribute content to multiple device types (electronic ink devices, mobile phones, tablets) through a single platform. The system uses device type identification and adaptive content formatting to achieve multi-functionality without requiring separate distribution systems for each device type, thereby improving versatility while managing complexity through centralized control.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent introduces an intermediary content management server that acts as a mediator between the content source and various mobile devices. This intermediary handles device type detection, content formatting, and distribution logistics, shielding the content provider from device-specific complexities while enabling broad device compatibility through a standardized interface.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If real-time content updates are pushed to mobile devices, then information freshness and user engagement are improved, but network bandwidth consumption and energy usage increase

Engineering Contradiction:
Improveinformation freshnessVSAvoidenergy consumption
Core Design Contradiction:
Loss of informationVSUse of energy by moving object

Solution Approach 1:

The patent implements periodic content updates where the system pushes content to mobile devices at scheduled intervals or when specific triggers occur, rather than continuously. This periodic action ensures information remains fresh and up-to-date while avoiding constant network transmissions that would consume excessive energy, allowing devices to enter low-power states between updates.

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The patent applies local quality by optimizing content for specific device characteristics and delivery contexts. The system adjusts content format, size, and update frequency based on the target device's capabilities and current state, delivering appropriately sized content portions that minimize energy consumption while maintaining information freshness for each specific device type.

Inventive Principle:
Principle #3Local quality

3Reliability

If secure authentication and context-aware services are implemented, then security and reliability are improved, but processing time and system complexity increase

Engineering Contradiction:
ImprovesecurityVSAvoidprocessing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent implements preliminary authentication where user identity and device context are verified in advance before content delivery. By performing security checks and context validation beforehand, the system establishes trusted sessions that reduce processing time for subsequent operations, ensuring security requirements are met while minimizing time loss during actual content delivery through pre-established authentication states.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS8930498B2Mobile content management
Publication Date: 2015.01.06 BANK OF AMERICA CORP
  • US8930498B2 patent drawing
  • US8930498B2 patent drawing
  • US8930498B2 patent drawing

AI summary

A computer system interacts with a mobile device to support the needs of remote users and may leverage e-ink technology so that a mobile user can access, manage and read documents without being tethered. The mobile device allows for both user-initiated downloads from a corporate entity as well as corporate pushes by the corporate entity to ensure that the user has updated content. The computer system receives a request for selected electronic content, where the request includes updated configuration information and user identification. The computer system then maps the user identification to a device type from a plurality of device types. Embodiments support different device types including electronic ink display capable devices. The selected electronic content is then downloaded to the mobile device. Subsequently, the computer system pushes updated versions of the selected electronic content based on the updated configuration information.