Mobile Crisis Response Coordination With Real-Time Location Tracking
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Solution Overview
Problem
Current systems for handling medical crises in supervisory care environments are inefficient, inaccurate, and slow, leading to increased response times and potential patient anxiety due to uncoordinated team member actions and lack of immediate patient information.
Innovation Solution
A system and method that automatically determines the location of a crisis event, identifies and notifies relevant team members, logs their arrivals, and provides real-time status updates and action checklists through mobile devices, utilizing a server and real-time location system to enhance responsiveness and accuracy.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a general auditory page is sent throughout the hospital facility using the overhead speaker system, then team members can be alerted to a crisis event, but response time is increased and accuracy of location identification is reduced
Solution Approach 1:
The patent replaces the mechanical auditory paging system with an electronic notification system that delivers targeted digital messages to mobile devices. This substitution eliminates the need for team members to listen to general announcements and manually identify their team's crisis, instead receiving direct electronic notifications with precise location information, thereby reducing response time and improving accuracy.
Solution Approach 2:
The patent introduces a notification system as an intermediary between the switchboard/operator and team members. This intermediary automatically processes crisis information, identifies the appropriate care team, and delivers targeted notifications with location details to relevant team members' mobile devices, eliminating the inefficiency of general auditory paging and manual information processing.
2Productivity
If team members manually locate and make their way to the crisis location based on coded pages, then patient details are protected, but response efficiency is reduced and coordination is poor
Solution Approach 1:
The patent replaces the manual process of interpreting coded pages and physically locating crisis sites with an electronic notification system that automatically provides precise location information and patient details to team members' mobile devices. This maintains patient privacy through controlled information access while dramatically improving response efficiency and coordination.
Solution Approach 2:
The patent implements preliminary action by pre-configuring team member mobile devices with notification capabilities and pre-establishing the notification delivery system. When a crisis occurs, the system immediately activates and delivers all necessary information (location, patient details, team assignments) before team members arrive at the scene, enabling them to prepare and coordinate effectively in advance.
3Measurement precision
If detailed records of crisis events are manually created after the event, then documentation is completed, but time is lost and accuracy may be compromised
Solution Approach 1:
The patent implements continuous automated documentation throughout the crisis response process. The notification system automatically logs crisis details, team member assignments, response times, and location information in real-time as events unfold, eliminating the need for separate manual documentation after the crisis. This continuous recording ensures high accuracy while saving significant time.
Solution Approach 2:
The patent enables the notification system to automatically generate and maintain crisis records without requiring manual intervention. The system self-documented by capturing data from the initial crisis report, tracking notification deliveries, recording team member responses, and logging arrival times, thereby eliminating the need for separate documentation efforts and improving both accuracy and efficiency.
Data Source
AI summary
Methods and systems for improving rapid response to crisis events in a supervised care environment. A system obtains location information regarding a crisis event from a first mobile device and notifies associated team members' respective mobile devices, providing the location information. The locations of the team members' mobile devices and their respective arrival at the location of the crisis event may be tracked and recorded. Patient data and vital signs may be pushed to each mobile device, and checklists may be displayed appropriate to each members' respective role.