Mobile Device Assignment for Electronic Communications Systems
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Solution Overview
Problem
Current business phone system management is tedious and time-consuming for IT administrators due to the need for constant reconfiguration and inventory management of phones, especially when employees join or leave the organization, and phones often go missing or are misplaced.
Innovation Solution
A system and method using a mobile device and server to capture identifiers of electronic communications devices, access databases for usage information, and assign devices to organization members, allowing for seamless assignment and inventory management through a graphical user interface.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual reconfiguration and inventory management of phones is performed by IT administrators, then device assignment and tracking can be accomplished, but the process becomes tedious and time-consuming
Solution Approach 1:
The system enables self-service functionality where mobile devices automatically detect and assign communication devices to organization members without requiring manual IT administrator intervention. The mobile device captures device identifiers, queries the server for usage information, and completes the assignment process autonomously, eliminating the tedious manual reconfiguration process.
Solution Approach 2:
The server maintains pre-configured databases containing usage information about electronic communications devices and organization members before assignment is needed. This preliminary preparation of data allows the system to rapidly process device assignments by simply querying existing information rather than creating configurations from scratch during the assignment process.
2Loss of information
If IT administrators manually track and locate phones in the organization, then device inventory management is possible, but significant time is spent on managing phone inventories and locating lost phones
Solution Approach 1:
The system implements feedback mechanisms where the server continuously maintains and updates databases containing current usage information and location data about electronic communications devices. This real-time feedback loop allows IT administrators to immediately query and retrieve accurate device location information without manual searching, as the system automatically tracks and reports device status changes.
Solution Approach 2:
The server acts as an intermediary between mobile devices and the centralized database, handling all queries for device usage information and location tracking. This intermediary layer automates the information retrieval process, eliminating the need for administrators to manually search through inventory records or physically locate devices.
3Reliability
If reconfiguration is required every time an employee joins or leaves the organization, then device assignment remains accurate, but the ongoing maintenance becomes increasingly burdensome
Solution Approach 1:
The system dynamically adapts to organizational changes by automatically detecting when employees join or leave and seamlessly reassigning devices without requiring manual reconfiguration. The mobile device and server work together to dynamically update device assignments in real-time, maintaining accuracy while eliminating the repetitive manual intervention that increases system complexity.
Data Source
AI summary
A computer readable medium configured for use in a mobile device for assigning an electronic communications device to a selected member of an organization. The computer readable medium containing instructions that when executed by at least one processor cause the mobile device to capture an identifier associated with an electronic communications device connectable to a communications network associated with an organization. The instructions also cause the mobile device to access a database including information about a plurality of electronic communications devices that are part of the organization's communications network. The instructions further cause the mobile device to present on a display usage information about the electronic communications device for association of the electronic communications device to a selected member of the organization. Then, the instructions may cause the mobile device to determine at least one value to reflect that the electronic communications device is assigned to the selected member.