Mobile Domain Platform Keyword SMS Processing
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Solution Overview
Problem
Small businesses lack the resources to maintain an online presence, making it difficult for them to effectively communicate with customers and advertise their services, while existing technologies do not provide efficient solutions for managing user interactions through text messages.
Innovation Solution
A mobile domain platform that allows subscribers to register keywords, process text messages containing these keywords, and perform predefined actions such as delivering user information via various channels, enabling dynamic bidding and keyword management.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If small businesses use traditional online presence methods (websites, portals), then they can provide comprehensive service information, but the cost and complexity become unaffordable
Solution Approach 1:
The patent extracts the essential function of online presence (keyword-based information delivery) from the complex website/portal infrastructure. By using SMS keywords as a standalone communication channel, small businesses can provide service information without maintaining full online websites, thus reducing complexity while preserving adaptability.
Solution Approach 2:
The patent employs SMS messages as a low-cost, simple communication vehicle compared to maintaining expensive websites. Each SMS serves as a lightweight, disposable information delivery mechanism that requires minimal infrastructure investment, making online-like functionality accessible to small businesses.
2Loss of information
If businesses maintain comprehensive online websites and portals, then customers can access detailed information, but the cost of maintenance becomes prohibitive for small businesses
Solution Approach 1:
The system extracts the core information delivery function from complex websites and implements it through simple SMS keywords. Customers can access specific service information by sending targeted keywords, providing adequate information access without requiring expensive website maintenance infrastructure.
Solution Approach 2:
The patent introduces SMS keyword processing as an intermediary between customers and business information. This mediator system translates simple keyword messages into appropriate information responses, enabling efficient information access without the need for costly website development and maintenance.
3Ease of operation
If existing text message systems are used for customer communication, then basic interaction is possible, but efficient keyword-based application management is not provided
Solution Approach 1:
The patent implements dynamic keyword processing where the system adapts its response based on the specific keyword received. The SMS gateway dynamically routes different keywords to appropriate applications or information sources, providing versatile application management while maintaining simple customer interaction through uniform text message interface.
Solution Approach 2:
The system creates a universal SMS-based platform that can handle multiple different applications and information types through a single interface. By using keyword differentiation, one SMS system serves multiple functions (information inquiry, service requests, communications) without requiring separate systems for each application.
Data Source
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AI summary
A mobile domain platform for subscribers (e.g. businesses, institutions, advertising agencies, partners, providers, individuals, and enterprises) to offer a text message based campaign to new or potential customers (users). A subscriber can create a mobile domain by selecting and registering at least one available keyword with a mobile domain platform for the subsequent processing of text messages sent to the platform which include one or more of the registered keywords. Also, the subscriber can register one or more keywords as a root for a mobile domain such that subsequent text messages sent to the mobile domain platform that include additional alphanumeric strings of text (root keyword plus one or more combinations of other predetermined keywords) can be automatically processed to enable one or more different actions. A mobile domain keyword is generally composed of one or more alphanumeric characters, and can be any one of a word, phrase, abbreviation, or character.