Mobile Kiosk Robot Coordination for Crowded Casino Service
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Solution Overview
Problem
Current robotic systems lack efficient management and coordination for service robots in complex environments like casinos, leading to inefficiencies in task assignment and execution, particularly in dynamic and crowded settings.
Innovation Solution
A robot management system that includes a server configured to manage a fleet of service robots, enabling centralized task scheduling, navigation, and communication, using indoor positioning systems and wireless communication to assign tasks and navigate robots within the venue, and equipping them with touchscreen displays and sensors for user interaction.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If a fleet of service robots is deployed in complex environments like casinos, then service coverage and operational capacity are improved, but management and coordination complexity increases
Solution Approach 1:
The patent introduces a centralized robot management system that acts as an intermediary between multiple service robots and the casino environment. This system coordinates task assignment, navigation, and communication among robots, reducing the complexity of managing a fleet while maintaining high service coverage through centralized control
2Manufacturing precision
If centralized task scheduling and navigation systems are implemented, then task execution accuracy is improved, but system complexity and communication requirements increase
Solution Approach 1:
The robot management system is designed as a universal platform that handles multiple functions including task scheduling, navigation coordination, communication management, and real-time monitoring. This multi-functional approach consolidates complexity into a single system rather than requiring separate specialized systems for each function
3Ease of operation
If service robots are equipped with touchscreen displays and sensors for user interaction, then user experience is improved, but device complexity and cost increase
Solution Approach 1:
The service robots are equipped with touchscreen displays and sensors that enable them to autonomously interact with users, provide information, and perform tasks without constant human supervision. This self-service capability improves user experience by allowing direct interaction while the robot manages its own operations based on sensor input and programmed functions
Data Source
AI summary
A kiosk robot includes a propulsion system configured to allow the kiosk robot to move within an operations venue, a wireless interface configured to allow wireless networked communication between the kiosk robot and a wireless network, a touchscreen display device, a memory device, and a processor. The robot is configured to receive, from a robot management system (RMS) and via the wireless interface, a relocation request identifying a service location within the operations venue and at which the kiosk robot is to provide kiosk functionality, in response to receiving the relocation request, control the propulsion system to navigate the kiosk robot to the service location, and provide a kiosk graphical user interface (GUI) using the touchscreen display device, the kiosk GUI provides kiosk functionality to a user at the service location.