Mobile Notification System for Conference Call Accessibility

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Solution Overview

Problem

Current reminder systems for conference calls and meetings require users to be near their computers, which is inconvenient when users are away from their devices, especially across time zones or in situations where they cannot access their laptops.

Innovation Solution

A method and system that sends text messages to mobile devices with the option to automatically connect to a conference call after a preconfigured time interval, integrating with collaboration tools like Lotus Notes and employee travel reservation systems to provide timely reminders based on user travel plans and time zones.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users rely on computer-based reminder systems for conference calls, then notification reliability is improved, but user accessibility deteriorates when away from computers

Engineering Contradiction:
Improvenotification reliabilityVSAvoiduser accessibility
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system integrates multiple notification channels (desktop computer reminders and mobile phone text messages) into a single conference call notification system. The collaboration tool sends notifications to both the user's computer and mobile device, allowing the system to function reliably whether the user is at their computer or away, thus achieving multi-functionality and universality.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The collaboration tool acts as an intermediary between the conference call system and the user's mobile device. It receives conference call information and automatically sends text message notifications to the user's phone, bridging the gap between computer-based scheduling and mobile accessibility without requiring direct user intervention.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If users must be near their computers to receive meeting alerts, then notification accuracy is improved, but adaptability to different locations deteriorates

Engineering Contradiction:
Improvenotification accuracyVSAvoidadaptability to different locations
Core Design Contradiction:
Measurement precisionVSAdaptability or versatility

Solution Approach 1:

The notification system is designed to work across multiple platforms and locations by sending alerts to both computer and mobile devices. This multi-functional approach ensures accurate notification delivery regardless of the user's physical location, whether at the office, traveling, or in a different time zone.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system adds the spatial dimension of mobile phone notification to the traditional computer-based reminder system. By extending notifications to mobile devices that users carry everywhere, the system transitions from a location-fixed notification approach to a location-independent approach, enabling adaptability across different spatial contexts.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

3Device complexity

If conference call notifications are sent only through collaboration tools, then system simplicity is improved, but device complexity increases when multiple devices are involved

Engineering Contradiction:
Improvesystem simplicityVSAvoidmulti-device coordination
Core Design Contradiction:
Device complexityVSEase of operation

Solution Approach 1:

The collaboration tool automatically manages the complexity of multi-device notification coordination without requiring user intervention. It autonomously determines when to send text message notifications to mobile devices based on conference call scheduling information, performing the complex coordination task itself rather than requiring the user to manage multiple devices manually.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The collaboration tool serves as an intermediary that abstracts away the complexity of multi-device coordination from the user. It handles the intricate logic of determining which devices should receive notifications and when, simplifying the user experience while managing the underlying device complexity internally.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS9516464B2Notification to users of events
Publication Date: 2016.12.06 KYNDRYL INC
  • US9516464B2 patent drawing
  • US9516464B2 patent drawing
  • US9516464B2 patent drawing

AI summary

A method and system. User information is received at a storage location. The user information includes meeting and notification information. User activity is monitored based on the received user information. In response to a detection of a change in user activity, a determination is made of whether the change necessitates notifying a user. The user information in the storage location is modified, based on the detected change in user activity, when the user desires to change the notification information.