Mobile Payment Indicator for Nearby Accepted Payment Options
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Solution Overview
Problem
Customers often face issues when their preferred payment method is not accepted at businesses, leading to inconvenience and negative experiences during transactions.
Innovation Solution
A computer system that includes a server device and client device, capable of identifying and indicating accepted payment options at nearby businesses through a network, utilizing machine learning and data from POS devices, payment aggregators, and customer profiles to provide real-time payment option information to customers before they reach the store.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If customers use traditional payment methods without prior information, then they may complete transactions, but they experience inconvenience and discomfort when their preferred payment method is not accepted
Solution Approach 1:
The system performs preliminary action by notifying customers of accepted payment options before they arrive at the business location. The notification is delivered via the client device in advance, allowing customers to prepare and avoid inconvenience at the point of sale.
Solution Approach 2:
The server device acts as an intermediary between the business and the customer. It receives payment option information from the business, processes it, and delivers it to the customer's client device, bridging the information gap before the transaction occurs.
2Ease of operation
If the system provides real-time payment option information to all customers, then customer convenience is improved, but system complexity and data processing requirements increase
Solution Approach 1:
The client device on the customer's side automatically receives and displays payment option information without requiring manual intervention. The system self-services by pushing notifications to relevant customers based on their location and preferences, reducing the need for complex manual processing.
Solution Approach 2:
The system segments information delivery by targeting specific client devices based on their proximity to the business and customer preferences. Rather than broadcasting to all customers universally, it segments notifications to only those who are relevant, reducing overall system complexity.
Data Source
AI summary
A computer system for indicating payment options can include: one or more processors; and non-transitory computer-readable storage media encoding instructions which, when executed by the one or more processors, causes the computer system to: receive a request from a client device for accepted payment options for business in the vicinity of the computer system; identify at least one point of sale device; identify accepted payment options from the at least one point of sale device; send a signal to the client device indicating the accepted payment option associated with the at least one point of sale device.