Mobile POS Application for Agent-Based Money Transfer

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Solution Overview

Problem

Traditional money transfer services require a fixed physical location with stationary equipment, limiting accessibility and increasing costs, especially in areas with high demand.

Innovation Solution

A mobile point-of-sale application connected to a mobile communications network enables money transfers and transactions using a mobile device, allowing agents to conduct transactions virtually anywhere, including international transfers, and supports various account types.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a fixed physical location with stationary equipment is used for money transfer services, then service reliability and security are improved, but accessibility and operational flexibility deteriorate

Engineering Contradiction:
Improveservice reliabilityVSAvoidaccessibility
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The patent transforms the static fixed-location POS system into a dynamic mobile system by implementing a mobile device with POS application that can move between locations. The mobile device includes communication interfaces that dynamically connect to payment networks, enabling the system to adapt to different service locations while maintaining reliability through continuous network connectivity and secure transaction processing capabilities.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The mobile device serves multiple functions: it acts as a POS terminal for transactions, a communication device for network connectivity, a security device for authentication, and a portable computing platform. This multi-functionality replaces the need for dedicated stationary equipment while maintaining service reliability through integrated security protocols and payment processing capabilities.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Reliability

If a fixed physical location with stationary equipment is used for money transfer services, then transaction security is improved, but operational costs and infrastructure requirements worsen

Engineering Contradiction:
Improvetransaction securityVSAvoidinfrastructure requirements
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent extracts the essential POS functionality from the fixed physical location infrastructure and consolidates it into a mobile device. By taking out the core transaction processing, security authentication, and network communication capabilities and embedding them in a portable device, the system eliminates the need for stationary equipment, physical locations, and associated infrastructure while maintaining transaction security through integrated security protocols.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The mobile device creates a portable copy of the fixed-location POS system functionality. It replicates the essential features including payment processing, security authentication, and network connectivity in a condensed mobile form factor, enabling the same secure transactions to occur anywhere without requiring the original stationary infrastructure.

Inventive Principle:
Principle #26Copying

3Ease of operation

If representatives are stationed at fixed locations to meet high demand, then customer service quality is improved, but operational costs and location limitations worsen

Engineering Contradiction:
Improvecustomer service qualityVSAvoidlocation flexibility
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The mobile POS system enables agents to independently conduct transactions at any location without requiring supervision from fixed-location managers. The system provides self-contained security authentication, payment processing, and network connectivity capabilities that allow agents to autonomously serve customers anywhere, improving both service quality and location flexibility simultaneously.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11501266B2Mobile agent point-of-sale (POS)
Publication Date: 2022.11.15 WESTERN UNION CO
  • US11501266B2 patent drawing
  • US11501266B2 patent drawing
  • US11501266B2 patent drawing

AI summary

Systems and methods are disclosed for conducting transactions and financial transfers utilizing a mobile device communicatively coupled with a mobile communications network and executing a mobile point-of-sale application. According to some embodiments, the mobile point-of-sale application is adapted to conduct money transfer transactions by communicating transaction information through the mobile communications network to a money transfer provider system that processes the money transfer and communicates receipt information to the mobile point-of-sale application. Additionally, according to some embodiments, an account associated with an agent of the money transfer provider can be used in money transfer transactions conducted by the mobile point-of-sale application.