Mobile Property Inventory With Geotagged Images for Coverage Verification

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Solution Overview

Problem

Existing insurance systems face challenges in verifying ownership of insured items, especially high-value items, and accurately determining coverage limits and exclusions, making it difficult for insurers to provide appropriate coverage and for policyholders to maintain sufficient insurance levels.

Innovation Solution

A mobile device application allows users to create and update property inventories, capturing item details with geotags and timestamps, and interacts with insurance systems to analyze coverage, trigger underwriting processes, and provide riders or additional coverage as needed.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If traditional manual inventory verification methods are used, then policyholders can maintain insurance records, but insurers cannot accurately verify ownership of insured items especially high-value items

Engineering Contradiction:
Improveownership verification accuracyVSAvoidverification system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent uses digital copies of physical items through photography. The mobile device captures images of insured items, creating visual records that can be stored and verified electronically. This copying approach allows insurers to verify ownership without physically inspecting each item, significantly improving verification accuracy while reducing system complexity compared to manual inspection methods.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent replaces manual mechanical verification processes with electronic/digital systems. Instead of physical inspection of items and manual record-keeping, the system uses mobile device photography, electronic storage, and digital verification mechanisms. This substitution improves reliability of verification while reducing the complexity of the overall system through automation.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Measurement precision

If comprehensive property inventories are maintained manually, then coverage limits can be tracked, but it is difficult to accurately determine coverage limits and exclusions

Engineering Contradiction:
Improvecoverage limit accuracyVSAvoidtime to update inventory
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent enables policyholders to self-update their own property inventories using mobile devices. The system allows users to photograph items, automatically capture metadata including location and timestamp information, and update their inventories without requiring insurer intervention. This self-service capability improves measurement precision of coverage limits while eliminating time loss associated with manual insurer verification and updates.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual inventory management with automated electronic systems. Mobile devices automatically capture item information, calculate values, track coverage limits, and identify exclusions through digital processing. This substitution provides precise coverage determination while eliminating the time-consuming nature of manual inventory maintenance.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Reliability

If detailed property information is collected, then sufficient coverage can be ensured, but the system becomes more complex to operate

Engineering Contradiction:
Improvecoverage adequacyVSAvoidinventory creation difficulty
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent makes the complex task of detailed property information collection simple through self-service functionality. Policyholders use mobile devices to photograph items, and the system automatically extracts and processes information including item identification, location data, timestamps, and value calculations. This automation ensures comprehensive coverage information is collected while maintaining ease of operation, as users simply need to capture images rather than manually enter detailed data.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces complex manual data collection processes with automated electronic capture. Mobile device cameras and sensors automatically gather detailed property information including high-resolution images, GPS location, timestamps, and item metadata. This electronic substitution ensures reliable coverage data collection while dramatically simplifying the user experience compared to manual forms and documentation.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

4Reliability

If frequent inventory updates are performed manually, then current property values can be tracked, but it increases the time and effort required for claim processing

Engineering Contradiction:
Improveinventory accuracyVSAvoidclaim processing speed
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent replaces manual inventory update processes with automated electronic systems. Mobile devices continuously capture and upload property information, with the system automatically updating inventory records, tracking value changes, and maintaining current status. This electronic automation improves inventory accuracy while dramatically increasing claim processing speed, as the system can instantly retrieve and verify updated information without manual intervention.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent implements continuous feedback loops where the system automatically monitors property inventory status, compares current values against coverage limits, and notifies users of changes. This automated feedback mechanism ensures inventory accuracy is maintained through frequent updates while improving productivity, as the system handles the monitoring and update processes without requiring manual claim processing intervention.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12380507B2Remote mobile device interacting with multiple remote systems
Publication Date: 2025.08.05 HARTFORD FIRE INSURANCE CO
  • US12380507B2 patent drawing
  • US12380507B2 patent drawing
  • US12380507B2 patent drawing

AI summary

Systems, methods and apparatus for creating, analyzing and updating a property inventory are disclosed which include receiving, from a user operating a mobile device, a request to add a new item of property to an insurance inventory associated with an insurance policy, the request including information identifying the new item, at least a first image of the new item, and information identifying a location of the new item. An insurance inventory system is operated to add the new item to an insurance inventory associated with the insurance policy, the updating including computing a total current value of the insurance inventory including the new item. A coverage engine is operated to compare coverage limits associated with the insurance policy to the total current value of the insurance inventory to determine if the total current value is within a coverage limit of the insurance policy. A response is transmitted to the user based on the determination.