Mobile Repair System with Network-Isolated Agent

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Solution Overview

Problem

Mobile devices lack the necessary resources to support fully capable security applications, and existing device management systems require additional hardware, making it difficult to effectively identify and repair security issues such as malicious software and erroneous operations.

Innovation Solution

A repair system comprising a server with a repair manager and a client device with a repair agent, connected via a network, where the repair agent restricts communication to the server, receives diagnostic and repair applications to analyze and correct issues, and resets the device upon successful repair, utilizing a deleterious detection means and user interface for initiating repairs.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a fully capable security application is installed on a mobile device, then security detection and repair capabilities are improved, but device resource consumption increases and additional hardware is required

Engineering Contradiction:
Improvesecurity detection capabilityVSAvoidhardware requirement
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces a server as an intermediary that hosts the security application remotely. The mobile device communicates with this server to perform security scans and repairs without running a full security application locally. The server acts as a mediator between the device and security services, enabling enhanced security capabilities while avoiding local resource constraints and hardware requirements.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If communication is restricted to the repair manager, then security repair reliability is improved, but device functionality is temporarily reduced

Engineering Contradiction:
Improverepair process securityVSAvoiddevice communication capability
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system performs preliminary actions by restricting communication to only the repair manager before initiating the security repair process. This isolation is established in advance to prevent interference from other network communications during the critical repair phase. After the repair is complete, normal communication functionality is restored, making the temporary restriction acceptable.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS7716527B2Repair system
Publication Date: 2010.05.11 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US7716527B2 patent drawing
  • US7716527B2 patent drawing

AI summary

A repair system is disclosed comprising: a server having a repair manager; a client device having a repair agent; and a network, wherein the server and the client device are connected to the network. The repair agent, in response to a repair signal, is operable to restrict communication of the client device on the network to the repair manager, and the repair manager is operable to provide a repair application. The repair system is enabled to correct actual or potential problems including software viruses and trojans, and spam messages. Diagnosis and repairs can be carried out in response to a deleterious detection system or through user input to the device. The repair agent requires only limited system resources and therefore it particularly applicable to mobile devices where system resources are at a premium.