Mobile Service Platform Task Scheduling and Incentive Management

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Solution Overview

Problem

Current crowdsourcing platforms lack an efficient mechanism to utilize mobile devices as sensors for opportunistic task completion, managing task scheduling, selecting appropriate devices, processing data, and providing incentives for task fulfillment.

Innovation Solution

A mobile service platform that manages customer and worker device accounts, schedules tasks based on device attributes, processes data from completed tasks, and provides a payment structure to incentivize workers, utilizing mobile devices as sensors for data collection and task completion.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If mobile devices are utilized as sensors for opportunistic task completion, then productivity is improved, but device complexity increases

Engineering Contradiction:
Improvetask completion efficiencyVSAvoidplatform management complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The platform is segmented into distinct functional modules: task scheduler for managing task assignments, device selector for matching devices to tasks based on attributes, data processor for handling collected data, and incentive manager for reward distribution. This modular segmentation enables efficient coordination of mobile devices as sensors while managing platform complexity through organized functional decomposition.

Inventive Principle:
Principle #1Segmentation

2Measurement precision

If worker devices are selected based on current attributes, then measurement precision is improved, but loss of time increases

Engineering Contradiction:
Improvedevice attribute matching accuracyVSAvoidtask assignment time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

Worker devices register their current attributes (location, sensor capabilities, status) with the platform in advance before tasks are assigned. The task scheduler maintains an updated registry of available devices and their attributes, enabling rapid matching when tasks are created without requiring real-time attribute collection, thus reducing task assignment time while maintaining precise matching.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If data validation is performed on completed tasks, then reliability is improved, but productivity decreases

Engineering Contradiction:
Improvedata quality assuranceVSAvoidtask completion speed
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The platform implements an automated feedback mechanism where the data processor validates collected data against predefined criteria and provides immediate feedback to the incentive manager. Validated data triggers automatic incentive distribution, while invalid data is flagged for review or rejected. This automated feedback loop ensures data reliability through validation while maintaining productivity by eliminating manual review requirements for valid data.

Inventive Principle:
Principle #23Feedback

4Ease of operation

If incentive structures are provided to worker devices, then ease of operation is improved, but loss of substance increases

Engineering Contradiction:
Improveworker participation motivationVSAvoidreward resource consumption
Core Design Contradiction:
Ease of operationVSLoss of substance

Solution Approach 1:

The incentive manager dynamically adjusts incentive parameters (reward amounts, bonus structures) based on task complexity, data quality requirements, and device performance history. The system modifies incentive parameters to optimize participation motivation while controlling resource consumption, providing higher rewards for more demanding tasks or high-quality data collection while reducing incentives for simpler tasks, thereby balancing ease of operation with resource efficiency.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS9875448B2Mobile service platform
Publication Date: 2018.01.23 AT&T INTELLECTUAL PROPERTY I L P
  • US9875448B2 patent drawing
  • US9875448B2 patent drawing
  • US9875448B2 patent drawing

AI summary

A method and apparatus for a service platform capable of providing device-based task completion is disclosed. A request for a task is received at a service platform from a customer. A worker device to complete the task is selected from a group of worker devices registered with the service platform based on a current attribute of the worker device. Data resulting from completion of the task is received from the selected worker device, validated, and presented to the customer. A reward or incentive can be provided to the worker device in response to the data being received from the worker device and validated.