Unmanned Mobile Service Scheduling for Reserved On-Site Delivery
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Solution Overview
Problem
Conventional store main bodies, such as self-driving vehicles or drones, can move to predetermined places unmanned but are unable to actively provide services to users due to the lack of internal user interaction capabilities.
Innovation Solution
A management system for an unmanned mobile service device comprising a service device with a service performing unit, a management server, and a subscriber input unit that allows for reservation and movement control, enabling the device to provide services without user interaction and move to reserved locations autonomously.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Extent of automation
If a self-driving vehicle or drone is adopted as a store main body, then the store main body can move to a predetermined place in an unmanned manner, but the store main body cannot actively provide a service to the user
Solution Approach 1:
The service device is divided into distinct functional modules: a moving unit for autonomous navigation to reserved locations, and a service performing unit for executing services. This segmentation allows the device to maintain unmanned movement capability while adding dedicated service provision functionality through the separate service performing unit.
Solution Approach 2:
The service device is designed with multi-functionality by integrating both movement capabilities (self-driving vehicle or drone) and service performance capabilities (firework launching, projection mapping, drone flight, robot operation, acoustic device music performance, scent generation). This allows a single device to perform multiple services at reserved locations without requiring internal user acceptance.
Data Source
AI summary
A management system for an unmanned mobile service device includes a device main body, a management server that manages the device main body, and a terminal device that accepts an operation input by a subscriber. The device main body includes a service performing unit that performs a service without internally receiving a user, and a moving unit that moves the device main body. The management server 3 includes a reservation information setting section that accepts a reservation of the device main body via the terminal device 4 to store reservation information regarding a reserved place in a storage section and set the reservation information, and a movement control section that causes the moving unit to move the device main body to the reserved place based on the reservation information.