Mobile Terminal Queue Waiting Time Estimation

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Solution Overview

Problem

In situations where a queue unexpectedly forms in an unfamiliar location, it is challenging for individuals to determine waiting times without pre-installed cameras or servers to calculate and provide this information.

Innovation Solution

An information processing system that includes mobile terminals equipped with detection devices, communication capabilities, and processing units to identify and calculate waiting times by analyzing movement patterns among multiple mobile terminals, allowing users to determine when they will reach the front of a queue without the need for pre-installed cameras or servers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If cameras or servers are pre-installed to calculate and provide waiting time information, then waiting time information can be accurately provided, but installation costs and system complexity increase

Engineering Contradiction:
Improvewaiting time informationVSAvoidinstallation requirements
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The mobile terminal itself performs the functions of detection, calculation, and information provision. The device uses its own detection device to acquire movement information, its processor to identify movement patterns and calculate waiting times, eliminating the need for external cameras or servers

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The mobile terminal serves multiple functions: it acts as a detection device for movement information, a processor for pattern recognition and calculation, and an information display device. This multi-functionality consolidates what would otherwise require separate dedicated systems

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Loss of information

If cameras or servers are pre-installed to calculate and provide waiting time information, then waiting time information can be accurately provided, but installation costs increase

Engineering Contradiction:
Improvewaiting time informationVSAvoidinstallation costs
Core Design Contradiction:
Loss of informationVSEase of manufacture

Solution Approach 1:

The mobile terminal independently performs all necessary functions using its built-in capabilities, eliminating the need for expensive pre-installed infrastructure such as cameras or servers

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The invention leverages widely available, low-cost mobile terminals that users already possess, replacing expensive dedicated infrastructure with affordable consumer devices

Inventive Principle:
Principle #27Cheap short-living objects (Disposable)

3Measurement precision

If movement information is acquired from multiple mobile terminals to identify queue formation, then waiting time estimation accuracy improves, but information processing complexity increases

Engineering Contradiction:
Improvewaiting time estimation accuracyVSAvoidinformation processing complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The processor continuously monitors movement information from multiple mobile terminals, identifies patterns indicating queue formation, and uses this feedback to calculate and update waiting time estimates dynamically

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The information processing is divided into distinct functional stages: acquiring movement information from multiple terminals, identifying movement patterns, detecting queue formation, and calculating waiting times. This segmentation simplifies the overall complexity by breaking down the processing into manageable steps

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS9894515B2Information processing device, computer-implemented method of estimating a waiting time, and non-transitory computer-readable storage medium
Publication Date: 2018.02.13 FUJITSU LTD
  • US9894515B2 patent drawing
  • US9894515B2 patent drawing
  • US9894515B2 patent drawing

AI summary

An information processing device configured to communicate with a plurality of mobile terminals, the information processing device includes a memory and a processor coupled to the memory and configured to acquire, from the plurality of mobile terminals, information related to movements of the plurality of mobile terminals, identify, based on the information, movement patterns of the plurality of mobile terminals, identify, based on the movement patterns, a queue including at least two mobile terminals of the plurality of mobile terminals, identify, based on the information of the mobile terminals included in the queue, a waiting time that elapses before a first mobile terminal that is one of the plurality of mobile terminals and that is included in the queue reaches a head of the queue, and output the identified waiting time.