Mobile Text Transaction System with Natural Language Parsing

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Solution Overview

Problem

Current technologies face challenges in efficiently processing and interpreting free-format text messages from mobile devices for transactions like bill payments and product purchases, especially in scenarios where voice-based systems are insecure or inconvenient, and natural language processing is not adequately utilized for authentication and service processing.

Innovation Solution

A method and apparatus that receive and parse text messages from mobile stations, perform natural language interpretation to determine user objectives, and generate responses, allowing for secure and efficient text-based transactions by normalizing colloquialisms and abbreviations, and integrating with authentication systems for secure processing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If text-based messaging is used for transactions, then user convenience and accessibility are improved, but authentication security and transaction reliability are worsened

Engineering Contradiction:

Improveuser convenienceVSAvoidauthentication security

Core Design Contradiction:

Ease of operationVSReliability

Solution Approach 1:

The patent introduces an automated communication system as an intermediary between the user and the transaction processing system. This intermediary parses natural language text messages, extracts transaction parameters, performs authentication, and executes transactions, thereby maintaining security while improving user convenience through natural language processing rather than complex authentication protocols

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces traditional mechanical authentication systems (manual verification, secure voice protocols) with automated natural language processing and text-based authentication mechanisms. The system automatically parses user intent from text messages, extracts relevant parameters, and processes transactions without requiring complex authentication protocols, thus maintaining security while simplifying user interaction

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If natural language processing is implemented, then processing speed and automation are improved, but system complexity and implementation difficulty are worsened

Engineering Contradiction:

Improveprocessing speedVSAvoidsystem complexity

Core Design Contradiction:

ProductivityVSDevice complexity

Solution Approach 1:

The patent segments the natural language processing system into distinct functional modules: text message reception, parsing and interpretation, parameter extraction, authentication processing, and transaction execution. This modular segmentation allows each component to be optimized independently, improving overall processing speed while managing system complexity through structured organization

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The automated communication system performs self-service by automatically parsing natural language messages, extracting transaction parameters, and executing transactions without requiring human intervention or complex configuration. The system learns from and adapts to natural language patterns, reducing the need for manual programming and simplifying implementation while maintaining high processing speed

Inventive Principle:

Principle #25Self-service

3Adaptability or versatility

If free-format text messages are processed, then user flexibility and accessibility are improved, but message parsing accuracy and interpretation reliability are worsened

Engineering Contradiction:

Improveuser flexibilityVSAvoidparsing accuracy

Core Design Contradiction:

Adaptability or versatilityVSMeasurement precision

Solution Approach 1:

The patent dynamically adjusts parsing parameters and interpretation thresholds based on the specific message content, user history, and transaction context. The system modifies its parsing accuracy requirements and interpretation strictness according to the situation, allowing high flexibility in accepting various text formats while maintaining sufficient accuracy for reliable transaction processing through adaptive parameter adjustment

Inventive Principle:

Principle #35Parameter changes

Data Source

PatentUS9195641B1Method and apparatus of processing user text input information

Publication Date: 2015.11.24 WEST TECH GRP LLC

AI summary

A method and apparatus of processing communications with a mobile station are disclosed. One example method may include receiving a message from the mobile station and processing the message by parsing the message and performing a natural language interpretation of the message and processing the parsed message to determine the user's requested objective. In response, the method may further provide generating a response to the message based on the user's requested objective and sending the response to the mobile station acknowledging the user's requested objective. Live agents may be notified to check the status of a message and continually override automated message responses to ensure the integrity of the responses.