Multi-Channel Mobile User Authorization System
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Solution Overview
Problem
Users face difficulties in remembering multiple usernames and passwords for various data sources, leading to high support costs and decreased usage of non-critical applications, and existing solutions lack multi-channel user authorization via mobile channels, increasing authentication complexity.
Innovation Solution
A system that allows users to employ a single mobile authentication method across various data access channels, using technologies already installed on their devices, with the option to integrate as a first or second authentication factor, and supports different access channels such as icons, messengers, SMS, email, and QR codes, to simplify user authorization.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If users remember multiple usernames and passwords for various data sources, then access to multiple data sources is enabled, but user burden increases and support costs rise
Solution Approach 1:
The patent implements a universal authentication system where a single mobile device serves multiple authentication functions across different data sources and channels (messaging apps, SMS, email, voice calls). This eliminates the need for users to remember multiple credentials while maintaining access to various data sources through a unified authentication approach.
2Reliability
If traditional authentication methods are used, then security is maintained, but user actions increase and usability decreases
Solution Approach 1:
The system enables self-service authentication where the mobile device automatically handles verification processes. Users simply interact with familiar communication channels (messaging apps, SMS) that perform authentication functions automatically, reducing manual user actions while maintaining security through verified communication channels.
3Adaptability or versatility
If different authentication methods are used for each form factor, then specific requirements are met, but authentication complexity increases
Solution Approach 1:
The patent creates a universal authentication mechanism that works across all form factors (desktop web browser, desktop application, mobile application, mobile web browser) through a single mobile device interface. The system adapts to different channels (messaging apps, SMS, email, voice calls) while maintaining a consistent user experience, eliminating the need for users to learn different authentication methods for each form factor.
Data Source
AI summary
The present disclosure relates to a system and methods for providing user authorization via a computer network, particularly, by using mobile authorization, wherein a user can be granted access in a variety of mobile channels. The preferred embodiment of the claimed disclosure presents a user authorization system comprising a user device associated with a data source via a data channel, while the data source is associated with an authentication system, in which there are:the user device configured to form an authorization request to the data source via at least one mobile channel associated with said device;the data source configured to receive the user authorization request and transmit the corresponding request to the authentication system; andthe authentication system providing user authorization on said resource via at least one mobile channel associated with the user device.